Human Resources Generalist

The Human Resources Generalist position supports the Human Resources department by coordinating recruiting activities, managing employment eligibility processing, maintaining accurate HR records, and helping ensure compliance with federal and state requirements. The role also provides guidance to hiring managers and supports onboarding and employee or applicant inquiries.

Key Responsibilities

• Provide consistently visible, high-energy service with a positive attitude and strong guest service approach as part of the Human Resources team and the broader organization.
• Coordinate and manage recruitment activities for assigned departments.
• Create, maintain, and post job openings using approved recruiting platforms, including the company career site, Indeed, LinkedIn, State Workforce Agencies, Handshake, and other approved sources.
• Review employment applications, evaluate qualifications, and submit qualified candidates to hiring managers for consideration.
• Partner with department managers throughout hiring by providing guidance on recruitment procedures and employment practices.
• Extend hourly employment offers and communicate employment terms, conditions, and next steps to selected candidates.
• Schedule and coordinate pre-employment processing appointments, including background checks, drug screenings, and new hire documentation.
• Maintain applicant tracking systems, recruitment records, and employment documentation.
• Ensure compliance with federal and state employment regulations, company policies, and recordkeeping requirements.
• Complete Form I-9 verification and maintain employment eligibility records in accordance with federal requirements.
• Maintain working knowledge of employment authorization requirements, visa classifications, and work authorization documentation.
• Coordinate transportation and arrival logistics for international visa participants as needed.
• Assist visa participants with Social Security Administration appointments and onboarding requirements.
• Prepare employment-related correspondence, reports, and personnel documentation.
• Perform data entry and maintain accurate records within HRIS and related databases.
• Assist with onboarding and orientation activities for new team members.
• Respond to employee and applicant inquiries related to employment opportunities, policies, procedures, and benefits.
• Maintain confidentiality of sensitive employee, applicant, and company information.
• Know and follow company policies and procedures related to safety, security, and emergencies.
• Assist with employee relations matters and provide guidance to team members as appropriate.
• Support HR projects, audits, and compliance initiatives.
• Assist with recruitment events, career fairs, and community outreach.
• Prepare reports and metrics related to recruiting, staffing, and onboarding activities.
• Cross-train and provide support for other Human Resources functions as needed.
• Learn company policies, procedures, and history to support accurate responses to inquiries.
• Other duties as assigned.

Required Education

• Associate degree required.

Requirements

• Strong verbal and written communication skills, with the ability to effectively communicate with applicants, employees, managers, and external agencies.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to prepare professional correspondence, reports, and employment documentation.
• Strong organizational and customer service skills, including the ability to manage multiple priorities in a fast-paced environment.
• Working knowledge of federal and state employment laws and regulations, including Equal Employment Opportunity (EEO), Fair Labor Standards Act (FLSA), immigration compliance, and employment eligibility verification requirements.
• Knowledge of recruitment, onboarding, and employment recordkeeping best practices.
• Familiarity with Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS), and electronic personnel record management.
• Ability to interpret and apply company policies, procedures, collective bargaining agreements, and employment-related guidelines.
• Working knowledge of employment authorization categories, visa programs, and supporting documentation requirements for international employees.
• Strong organizational, analytical, and problem-solving skills.
• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and Teams.

Technology and Systems

• Indeed, LinkedIn, Handshake
• Human Resource Information Systems (HRIS), Applicant Tracking Systems (ATS)
• Microsoft Word, Microsoft Excel, Outlook, Microsoft Teams
• Internet

Benefits

• 401(k) and 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Schedule

• Varied schedule
• Primarily Monday through Friday business hours
• Evenings, weekends, and holidays may be required periodically based on business demands

Preferred Experience

• Two (2) years of Human Resources, Recruiting, Talent Acquisition, or related experience preferred.
• Experience with applicant tracking systems, HRIS, and online recruiting platforms preferred.
• Previous experience in a hospitality environment preferred.
• Previous experience in a union environment preferred.
• Experience working with employment authorization documentation, visa programs, and international employee onboarding preferred.
• Experience conducting I-9 verification and maintaining employment eligibility records preferred.
• Administrative experience: 3 years (preferred).

Location

White Sulphur Springs, WV (onsite)