Human Resources Generalist

Human Resources Generalist role provides operational and strategic support across the HR function while serving as a primary contact for employee and retiree benefits.

• Act as the primary point of contact between the Human Resources Office and other departments, employees, and external partners
• Provide customer service and triage inquiries for walk-ins, phone calls, and emails
• Support implementation of HR programs and policies across areas including recruitment, employee relations, benefits, and training and development
• Complete new hire paperwork as needed, including I-9 forms
• Provide basic guidance to customer inquiries using OCC policies, procedures, and state and federal laws and regulations
• Manage all aspects of student employment, volunteers, and interns onboarding and offboarding
• Assist with coordination of general employee onboarding and offboarding
• Support the VP of HR and the Director of Employee and Labor Relations with Collective Bargaining preparation
• Maintain, research, and provide data and information to support decisions during policy development and Collective Bargaining
• Research and complete requests for loan verifications, Social Services Income Verifications, OCC and SUNY Tuition Waiver forms, and Public Service Loan Forgiveness forms
• Maintain I-9 forms and purge records according to federal requirements
• Maintain HR document files, including transcripts, veteran’s status, and disability disclosure forms
• Serve as backup for the Coordinator of Recruitment and the Benefits Coordinator as needed
• Manage retiree benefit administration end to end
• Assist with administering college benefits, including bill reconciliation
• Support distribution of benefits-related information
• Coordinate benefits-related offboarding activities, including COBRA and retirement
• Support special HR projects assigned by the Vice President of Human Resources
• Maintain confidentiality for all HR matters
• Perform other duties as assigned

Requirements

• Bachelor’s degree from an accredited college, university, or foreign equivalency in human resources, business administration, psychology, or a closely related field
• Minimum 3 years of experience, preferably within an HR environment, including responsibilities involving customer service and exposure to recruitment, employee relations, benefits, and record retention
• Relevant experience may be considered in lieu of a BA in a 2:1
• Familiarity with employment laws and regulations
• Ability to handle sensitive matters with discretion
• Experience in a union environment
• Electronic HRIS and Applicant Tracking System (ATS) experience
• Bilingual in English and Spanish (English and other languages will be considered)
• Working knowledge of HR principles and best practices
• Proficiency with Microsoft Office, particularly Outlook, Word, PowerPoint, and Excel
• Proficiency with HRIS systems
• Excellent verbal and written communication skills
• Attention to detail and follow-up
• Ability to build and maintain professional relationships with individuals at all levels with a customer-oriented focus
• Ability to analyze for continuous improvement
• Ability to organize, prioritize, and meet changing demands
• Ability to perform duties with the highest regard for confidentiality, integrity, and respect for people and employee information

Location

• Syracuse, NY (onsite)

Compensation

• USD 53,240 - 66,550 per year, commensurate with credentials and relevant experience

Technology

• Microsoft Office (Outlook, Word, PowerPoint, Excel)
• HRIS
• Applicant Tracking System (ATS)
• COBRA

Benefits

• New York State Local Retirement System (pension) or an Optional Retirement Plan 401(a)
• Excellent health, dental, and vision insurance plans
• Public Service Loan Forgiveness program for eligible borrowers

Application Instructions

• Submit a resume and cover letter at time of application
• Provide three (3) professional references; two must be current or former supervisors
• Finalists will be contacted prior to references being checked
• Offers are contingent upon completion of a background check
• Official transcripts are required upon hire