Human Resources Generalist

Human Resources Generalist provides full-cycle HR support for an assigned location and customer groups in a fast-paced, onsite environment in San Antonio, TX.

Responsibilities

• Serve as the primary HR point of contact; provide excellent customer service to internal and external HR customers
• Monitor and update manning charts weekly for open positions to support timely staffing
• Support staffing efforts from recruitment through hiring for assigned searches using HRIS and ATS capabilities and available resources
• Conduct new hire orientation and coordinate onboarding for newly hired employees
• Manage the conversion process for temporary team members
• Run offboarding processes with timely, accurate application of company policies and regulatory requirements
• Conduct exit interviews to determine reasons behind voluntary separations
• Maintain team member records (hard and electronic files) to ensure they remain accurate and up to date
• Review hourly employee timecards for accuracy and ensure they are closed in a timely manner
• Perform HR system transactions (HRIS, Time & Attendance/Payroll, ATS, LMS, etc.) to maintain data integrity and accuracy as a key user, backup administrator, or administrator as assigned
• Assist employees with inquiries including policies, benefits, payroll, timekeeping, and HR self-service system access
• Administer leave of absence programs including FMLA, PTO/sick, and personal leave
• Support retention and engagement initiatives; plan and coordinate employee events as needed
• Assist with employee communications using available systems and tools
• Advise leaders on employee matters and organizational policies, including proper handling of performance and disciplinary situations
• Maintain knowledge of legal and government reporting requirements impacting HR; ensure policies, procedures, and reporting remain compliant
• Help resolve day-to-day HR matters, including supporting complaint investigations and proposing recommendations for fair and consistent outcomes aligned to past practice, policy, and regulation
• Develop subject matter expertise in assigned areas and cross-train other team members when needed
• Create and maintain standard work instructions for assigned HR processes; contribute to continuous improvement opportunities for HR workflows
• Support implementation of new programs, initiatives, and projects as assigned
• Model adherence to company policies, including 5S and Safety protocols
• Assist with external HR-related audits
• Perform other related duties as assigned

Requirements

• Bachelor’s degree in HR, business, or a related field (or equivalent education/experience)
• Minimum 3 years of related HR Generalist experience in a fast-paced, multi-cultural environment, preferably manufacturing
• PHR is preferred
• Intermediate to advanced MS Office proficiency (Word, Excel, PowerPoint) and comfort with email and web browser applications
• Proficiency with HRIS, Time & Attendance/Payroll System, ATS, and LMS (Paylocity preferred)
• Strong analytical, planning, and critical thinking skills with an orientation toward continuous improvement
• Ability to understand and follow written and verbal instructions
• Ability to prepare reports and business correspondence
• Ability to read, write, and speak English
• Highly effective communication skills (verbal and written) and strong interpersonal effectiveness across all organizational levels and cultures
• Bilingual English and Spanish preferred
• Demonstrated expertise with HR principles and functional areas including recruiting, leave of absence, and benefits
• Knowledge of current federal, state, and local employment laws
• Ability to manage multiple projects while addressing daily HR matters and following through until issues are resolved
• Flexibility to handle multiple demands and business situations while staying calm under pressure
• Ability to work extended hours across multiple shifts, including some weekends and holidays when necessary
• Strong professional presence and ethical standards; ability to handle confidential information with sensitivity
• Work distribution: approximately 75% desk/computer work and 25% on the production floor
• Physical requirements: lift 25 pounds individually and team lift 50 pounds
• Ability to work in a climate-controlled environment exposed to potential heat, rain, and cold
• Perform job duties safely according to standard operating procedures; wear personal protective equipment where required

Technologies

• MS Office: Word, Excel, PowerPoint
• Email and web browser applications
• HRIS
• Time & Attendance/Payroll System
• ATS
• LMS
• Paylocity (preferred)
• HR self-service system
• PC, fax and printer, phones

Benefits

• Paid Basic life insurance
• Paid Short-term disability
• Paid Long-term disability
• Paid Health Reimbursement Account (HRA)
• Paid Vacation
• Paid 2 shutdown work weeks (summer and winter)
• 401(k) including 401(k) matching (discretionary)
• Dental insurance
• Health insurance
• Vision insurance
• Flexible spending account
• Health Savings Account (HSA) with employer contribution
• Referral program
• Annual bonus 5%

Job Details

• Location: San Antonio, TX (onsite)
• Department: Human Resources
• Reports to: HR Manager
• Status: Exempt
• Direct reports: None
• Job type: Onsite full time
• Working hours: Flexible schedule, Monday through Friday