Human Resources Generalist

The Human Resources Generalist at Frank Liquor Company Inc. supports multiple business units and locations from our onsite team in Middleton, WI. In this role, you will handle specialized HR and administrative duties while partnering closely with management to strengthen recruiting, employee relations, onboarding, and core HR programs.

You will assist with full-cycle talent needs and HR operations, from job board management and hiring committee participation to benefits-related status changes and HRIS administration. The position also involves ongoing compliance work through audits and support for safety-related processes, along with participation in performance and compensation activities.

Key Responsibilities

• Perform full-cycle recruitment, including managing job boards, sourcing candidates, screening resumes, participating on the hiring committee, and extending offers.
• Provide backup support to the HR Specialist for onboarding scheduling and preparation, and assist with formal group presentations and sessions.
• Back up the HR Specialist for employee status changes (including separations, transfers, and promotions), complete required system changes, and notify the Benefit Manager when benefit updates are needed.
• Assist with evaluation of department reports, decisions, and results against established goals.
• Recommend improved approaches and procedures to increase departmental efficiency and service delivery.
• Prepare employee communication materials, including organizational announcements and company event support.
• Conduct employee relations counseling, investigate employee complaints, and support unemployment hearings.
• Manage employee recognition programs, including running reports, ordering supplies, and distributing items as needed.
• Support leave management processes including Family and Medical Leave and STD by coordinating with employees, processing paperwork and time entry, and partnering with the Benefit Manager on benefit changes.
• Assist the Safety department with company drug and alcohol testing, including random drug testing, and help ensure compliance with Department of Transportation requirements for Commercial Drivers.
• Support workers’ compensation claims by gathering and completing initial and follow-up documentation from supervisors and employees to support timely and accurate reporting.
• Conduct periodic audits of HR activities to ensure compliance with company policies, procedures, and applicable state and federal laws.
• Manage company programs and sites as needed.
• Assist the HR Manager with succession planning and the performance review process.
• Support the annual compensation review process by running reports, maintaining spreadsheets, and updating information.
• Manage required reports for company and department needs.
• Process compensation changes as needed and complete periodic audits to ensure consistency and accuracy.
• Handle additional HR-related responsibilities as required.

Requirements

• Minimum 3 years of experience.
• Associate or bachelor’s degree in Human Resources, Business Administration/Management, or a related field (preference indicated).
• Strong working knowledge of Microsoft Office including Excel, Outlook, Word, and PowerPoint.
• Strong math and clerical skills with strong organization and attention to detail.
• Excellent interpersonal skills, including the ability to interact comfortably with a diverse group of people.
• Excellent verbal and written communication skills.
• Ability to manage multiple tasks and projects with short deadlines, and to work independently with general supervision and as part of a team.
• Ability to maintain confidentiality related to employee, employment, payroll, and HR matters.
• HRIS system experience preferred.
• Customer service experience is required.
• Ability for occasional travel to other company locations or job fairs is required.

Technology

• Microsoft Excel
• Microsoft Outlook
• Microsoft Word
• Microsoft PowerPoint
• HRIS systems

Benefits

• Discount Beverage Purchase Program
• Paid Time-Off
• Medical Benefits
• Free Life & Disability Benefits
• 401k Savings Plan

Artificial Intelligence Notice

Frank Liquor Company Inc. may use artificial intelligence (AI) to help recruiting teams organize, summarize, and analyze information submitted during the application process, including resumes and application responses. AI may be used to identify patterns, highlight relevant skills and experience, and assist in comparing candidate qualifications with role requirements. Final hiring decisions are made by the hiring team.