Human Resources Generalist

Support day-to-day HR operations for a healthcare and home care workforce with a hands-on focus on hiring, onboarding, compliance, and employee relations.

Key Responsibilities

• Own full-cycle recruitment: post open roles, screen candidates, and conduct interviews for caregivers, CNAs, and administrative staff.
• Coordinate onboarding end-to-end, including background checks, drug screenings, reference checks, and orientation.
• Maintain strict compliance with state and federal healthcare regulations by managing employee personnel files, medical records, certifications, and required training logs.
• Serve as the primary contact for employee questions related to company policies, benefits, and procedures.
• Handle employee relations needs, including conflict resolution and participation in performance management initiatives.
• Support payroll preparation by assisting with timecard verification.
• Provide support for benefits administration.
• Organize employee recognition and retention activities to strengthen a supportive team culture.

Requirements

• Associate or Bachelor’s degree in Human Resources, Business Administration, or a related field (preferred).
• 2+ years of HR experience (ideally healthcare, home care, or a high-volume hiring environment).
• Strong working knowledge of HR compliance, labor laws, and healthcare credentialing requirements.
• Proficiency with HRIS, ATS (Applicant Tracking Systems), and the Microsoft Office Suite.
• Excellent organizational ability with strong attention to detail.
• Ability to handle confidential information with discretion.
• Strong communication and interpersonal skills to work effectively with a diverse workforce.

Tools & Systems

• HRIS
• ATS (Applicant Tracking Systems)
• Microsoft Office Suite

Benefits

• Health, dental, and vision insurance
• Paid time off (PTO)
• Friendly, collaborative, and mission-driven team environment

Role Details

• Location: Springfield, MA (onsite)
• Compensation: USD 50,000 - 60,000 per year
• Experience: 2 years minimum
• Work setting: In person