Human Resources Manager

In this remote (Ohio) Human Resources Manager role with Mystis Adult and Family Services- CA, you will lead hands-on HR operations and build scalable HR infrastructure. The position covers end-to-end recruiting, onboarding and offboarding, employee relations, performance and accountability systems, policy and compliance support, and HR reporting.

Responsibilities

• Evaluate current HR processes, identify gaps, and assess major risks.
• Build, improve, and document HR systems, workflows, policies, and procedures.
• Create standardized HR forms, templates, checklists, and other supporting documentation.
• Maintain accurate and organized employee records across the employee lifecycle.
• Manage HR workflows through Gusto and other applicable company systems.
• Develop scalable processes that can support organizational growth.
• Establish HR calendars, deadlines, reporting systems, and accountability measures.
• Own full-cycle recruiting, including job description updates, posting positions, and managing recruiting platforms.
• Source and screen candidates, coordinate interviews, and develop structured interview and candidate evaluation processes.
• Improve hiring speed and candidate quality through process refinement and consistent evaluation.
• Manage offers, pre-employment requirements, and new-hire documentation.
• Track recruiting metrics and hiring needs, and build and manage a consistent onboarding process.
• Ensure new employees complete required paperwork and training, and coordinate orientation with managers.
• Establish 30-, 60-, and 90-day employee checkpoints.
• Manage employee separations and offboarding, maintaining complete documentation throughout each stage.
• Serve as a primary HR resource for employees and managers, addressing workplace concerns professionally and promptly.
• Conduct and document employee-relations investigations.
• Coach managers on performance and employee issues, and manage corrective-action processes, including assistance to leadership on disciplinary actions and terminations.
• Identify recurring workplace issues and recommend practical solutions.
• Build and administer performance-management systems, including performance-review processes and schedules.
• Support managers in setting measurable expectations, tracking performance improvement plans, and strengthening accountability systems for managers and employees.
• Identify performance trends and report concerns to leadership.
• Maintain and improve employee handbooks, HR policies, and procedures, while supporting compliance with applicable federal and state employment requirements.
• Coordinate required employment notices, documentation, and training.
• Maintain confidentiality of employee and organizational information and collaborate with outside HR/legal resources when specialized guidance is required.
• Develop HR-related training for supervisors and managers, and coach managers on documentation, communication, accountability, and employee relations.
• Help strengthen management practices across the organization by identifying recurring management issues and developing solutions.
• Develop and maintain HR dashboards and reports covering: Headcount, Open positions, Time-to-hire, Turnover, Attendance, Employee relations, Corrective actions, Training completion, Performance reviews, Onboarding, and Employee retention.

Requirements

• Approximately 5+ years of progressive HR experience.
• Previous experience as an HR Manager, Senior HR Generalist, HR Business Partner, People Operations Manager, or similar role.
• Experience creating or significantly improving HR systems and processes.
• Strong employee-relations experience and experience handling difficult employee and management situations.
• Ability to independently research problems and recommend solutions.
• Highly organized with the ability to manage multiple priorities.
• Excellent written documentation skills.
• Confident communication with employees, managers, and executives, including the ability to hold people accountable.
• Understands HR’s role in balancing employee support, organizational needs, compliance, and performance.
• Comfort working in a fast-moving organization where systems continue to evolve.
• Can operate effectively in a remote environment.
• Experience supporting California employees or multi-state organizations is strongly preferred.
• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field.
• SHRM-CP, SHRM-SCP, PHR, or SPHR.

Technology

• Gusto

Benefits

• 401(k) matching
• Life insurance

Preferred Qualifications

• Multi-state HR experience
• California employment experience
• Experience with Gusto
• Experience working in healthcare, behavioral health, social services, nonprofit, government contracting, or another regulated environment
• Experience helping an organization scale

What Success Looks Like

• Assess the existing HR operation and identify major gaps and risks.
• Present leadership with a prioritized HR improvement plan.
• Organize and standardize critical HR processes.
• Strengthen recruiting and onboarding.
• Establish clear employee-relations and corrective-action workflows.
• Implement HR tracking and reporting.
• Improve communication and accountability between HR and managers.
• Develop a roadmap for the next 6–12 months.

Role Details

• Location: Ohio (remote)
• Salary: USD 60,354 - 70,093 per year