HUMAN RESOURCES SPECIALIST

OAA Orthopaedic Specialists is hiring an Human Resources Specialist to provide entry-level professional and administrative support across the employee lifecycle. This onsite role in Allentown, PA focuses heavily on recruiting coordination and the candidate and new-hire experience, while serving as a trusted first point of contact for candidates, employees, students, visitors, physicians, and leaders.

Role summary

The Human Resources Specialist supports recruiting and onboarding with emphasis on candidate screening, interviewing assistance, orientation, and ensuring the right information is delivered to the right audience. The position also requires safeguarding highly confidential employee, applicant, and organizational information.

Key responsibilities

• Support recruiting by posting positions, reviewing applicant activity, maintaining candidate records, and coordinating next steps in the applicant tracking system.
• Conduct initial phone or virtual candidate screenings and assist with interviews under the direction of the Human Resources Manager.
• Schedule interviews and communicate professionally and promptly with candidates and hiring managers throughout the selection process.
• Partner with hiring managers to understand staffing needs, obtain timely candidate feedback, and maintain a positive candidate experience.
• Assist with reference checks, pre-employment requirements, offer documentation, and other recruitment activities as assigned.
• Coordinate recruitment meetings, activities, travel, and dinners for prospective providers in partnership with leadership.
• Coordinate onboarding including new-hire correspondence, required forms, pre-employment documents, orientation schedules, and communication with the hiring department.
• Prepare and conduct new-hire orientation using current and accurate materials, ensuring information fits each employee’s position, work location, status, and benefit eligibility.
• Work with managers, Information Technology, payroll, facilities, and other departments to support a smooth and timely start for new employees.
• Maintain accurate onboarding records and follow up on incomplete or outstanding requirements.
• Serve as a professional first point of contact for routine HR questions and route issues to the appropriate HR team member when additional review is needed.
• Provide daily HR administrative support such as document preparation, data entry, filing, record maintenance, correspondence, research, and reports.
• Assist with employee engagement initiatives and internal and external events, including training programs, conferences, invitations, facilities, catering, and speaker coordination.
• Support employment and reference verification requests and other routine HR processes as assigned.
• Coordinate student shadowing, observation, rotation, and resident requests from initial inquiry through completion.
• Communicate with students, schools, physicians, managers, and departments to confirm availability, specialty, dates, requirements, and placement details.
• Collect and track required agreements, confidentiality forms, emergency contact information, health documentation, and other program materials prior to participation.
• Maintain accurate student records and provide timely, clear correspondence regarding approvals, denials, scheduling changes, and program expectations.
• Answer and screen incoming calls, greet visitors, and direct individuals to the appropriate person or department.
• Maintain meeting room calendars and assist with meeting coordination, catering, and daily lunch orders.
• Receive, sort, and distribute incoming mail and packages; prepare outgoing mail, email correspondence, and faxes.
• Order and maintain office and HR supplies, coordinate equipment maintenance, and facilitate form and business card orders.
• Coordinate lab coat ordering and cleaning with the designated vendor.
• Coordinate physician travel schedules and reservations, track physician time off, and review monthly and call schedules for potential conflicts.
• Conduct research, compile statistical or operational reports, and assist HR and leadership with special projects.
• Perform other duties as assigned to support the HR department and organizational operations.

Requirements

• High school diploma or GED credential required.
• Strong written and verbal communication, customer service, and interpersonal skills.
• Demonstrated discretion and ability to protect confidential information.
• Strong attention to detail, organizational skills, follow-through, and ability to manage competing priorities and deadlines.
• Proficiency with Microsoft Word, Excel, Outlook, and internet-based systems.
• Ability to work professionally and collaboratively with employees, candidates, physicians, students, managers, vendors, and visitors.

Technologies

• Microsoft Word, Microsoft Excel, Outlook
• Internet-based systems
• Applicant tracking system
• Paycom

Confidentiality and professional standards

This position includes access to sensitive employee, applicant, compensation, medical, benefits, disciplinary, and organizational information. The Human Resources Specialist must maintain strict confidentiality at all times, discuss information only with authorized individuals, secure records appropriately, and exercise discretion in every verbal, written, and electronic interaction. A breach of confidentiality may result in corrective action up to and including termination of employment.

Preferred qualifications

• Bachelor’s degree in Human Resources, Business Administration, Healthcare Administration, or a related field.
• One to two years of experience in human resources, recruiting, administrative support, customer service, or a medical practice environment.
• Experience with an HR information system or applicant tracking system; Paycom experience is a plus.
• Basic knowledge of employment practices, HR policies, and applicable regulations, with willingness to continue developing HR knowledge.

Core competencies

• Confidentiality and discretion
• Professionalism and customer service
• Accuracy and attention to detail
• Organization and time management
• Communication and collaboration
• Sound judgment and accountability
• Initiative, adaptability, and willingness to learn