People Operations Coordinator

LogicMonitor is hiring a People Operations Coordinator to help keep the employee experience consistent across the full lifecycle, from hiring through transitions and offboarding. In this hybrid role in Austin, TX, you will support employees, managers, and candidates through practical HR operations, accurate system administration in Workday, and responsive customer service.

You will coordinate key onboarding and offboarding workflows, maintain reliable employee records, and support HR programs and transactions that keep day-to-day operations running smoothly. The position also includes reporting, audits, and cross-functional partnership with teams across HR and the business.

What you will do

• Coordinate onboarding activities, including pre-boarding communications, background check support and tracking, new hire communications, and Day 1 readiness.
• Coordinate off-boarding activities and help ensure all required processes are completed accurately and on time.
• Process employment verification requests for current and former employees.
• Support employee lifecycle changes, including promotions, transfers, manager changes, and organizational updates.
• Enter, maintain, and audit employee data in Workday to support accuracy and data integrity.
• Process HR transactions, including new hires and terminations.
• Conduct routine audits of employee records and HR data to help ensure compliance and accuracy.
• Maintain employee files and support HR documentation and record retention requirements.
• Prepare recurring reports and assist with HR audits as needed.
• Assist with onboarding surveys, employee communications, and People Operations initiatives.
• Monitor and respond to People Operations inquiries, delivering timely, high-quality support to employees and managers.
• Partner with HR Business Partners, Talent Acquisition, Payroll, IT, and other cross-functional teams to support a seamless employee experience.
• Maintain HR process documentation, knowledge articles, and internal resources.
• Identify opportunities to improve administrative processes, increase efficiency, and enhance the employee experience.
• Support additional People Operations projects and initiatives as business needs evolve, including ad-hoc business projects when necessary.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or a related field (or equivalent experience).
• 1 to 2 years of experience in Human Resources, People Operations, Recruiting Coordination, or a similar operational role.
• Exceptional attention to detail and a commitment to data accuracy.
• Strong organizational and time management skills, with the ability to manage multiple priorities as they shift.
• Excellent written and verbal communication skills, plus a customer-focused mindset aimed at delivering exceptional employee experiences.
• Ability to maintain confidentiality and use sound judgment when handling sensitive employee information.

Additional details

• Location: Austin, TX (hybrid)
• Salary: USD 53,445 - 65,415 per year
• Minimum experience: 1 years
• Technology: Workday

Work authorization

• Consideration is for candidates authorized to work in the United States on a full-time, permanent basis without requiring new or initial employer-sponsored work authorization.
• Candidates with valid U.S. work authorization that can be transferred to a new employer (for example, certain H-1B statuses) may be considered on a case-by-case basis.
• LogicMonitor is not able to provide new sponsorship for employment-based visas that require an initial petition or application by the employer.

Reasonable accommodation

• If you need a reasonable accommodation during the application or interview process under applicable local law, submit a request via the Accommodation Request Form.