Administrative Assistant II - Human Resources

The Administrative Assistant II, Human Resources at McHenry County College provides operational and administrative support for HR processes, manages employee data in the Colleague HRIS, and coordinates meetings, invoicing, and visitor relations on site in Crystal Lake, IL.

Compensation and Location

Location: Crystal Lake, IL (onsite)

Compensation: USD 25 - 36 per hour

Responsibilities

• Provide advanced administrative support to the Administrator, Department Chairs and faculty within the assigned department or division.
• Deliver exceptional customer service to employees, students, and external stakeholders while maintaining smooth office operations.
• Efficiently handle a variety of administrative duties that support the division.
• Offer essential operational and administrative support to ensure HR processes run smoothly.
• Maintain accurate employee data in the Colleague HRIS, including processing new hires, terminations, transfers, and updates to records such as name and address changes.
• Manage financial tasks, including processing invoices and credit card billing.
• Serve as a key point of contact for HR visitors, support I-9 employment eligibility verification, and coordinate meeting logistics by scheduling, preparing agendas, and recording notes.
• Submit work orders to Facilities and IT, order office supplies, respond to employment verification requests, and monitor and respond to inquiries in the HR inbox.
• Demonstrate strong attention to detail, organization, and customer service to sustain a responsive HR function.

Requirements

• Minimum 3 years of related experience.
• Associate’s degree.
• Ability to manage calendars at the director level or above.
• Ability to assess situations and bring them to the Dean appropriately.
• Strong customer service orientation.
• Technological orientation, including the ability to learn new computer applications, including the College ERP.
• Ability to handle complex and/or stressful situations with professionalism.
• Thorough knowledge of modern office technology and procedures.
• Interest and ability to continuously improve processes.
• Ability to work independently with minimal supervision and take initiative to resolve or complete duties in a timely manner.
• Ability to work and communicate effectively with a wide range of coworkers, applicants, students, community members, and vendors.
• Ability to maintain confidentiality, discretion and integrity.
• Advanced written and oral communication skills.
• Proven problem-solving skills.
• Ability to work efficiently, effectively and accurately with a strong sense of timeliness.
• Ability to work under pressure and handle change.
• Ability to handle multiple tasks and ongoing projects.
• Ability to safely handle push/pull carts up to 40 pounds and lift up to 25 pounds unassisted.
• Organizational and planning skills; detail oriented.
• Excellent proofreading skills; strong follow-through and organizational abilities.
• Commitment to and respect for diversity and the MCC Behaviors of Excellence.
• Commitment to the College mission, vision, and goals.
• Ability to perform all of the essential functions, skills, and specifications of the position.

Technologies

• Colleague HRIS
• Microsoft Office Suite
• College ERP

Departmental Specific Summary

The Administrative Assistant II, Human Resources provides essential operational and administrative support to ensure the smooth functioning of HR processes and services. This role maintains accurate employee data within the Colleague HRIS, including processing new hires, terminations, transfers, and updates to records such as name and address changes. The position also manages financial administrative tasks, including processing invoices and credit card billing.

Supplemental Information

• Associate’s degree from a regionally accredited institution or equivalent, specialized training and/or coursework
• Three to five years related experience

Desired Qualifications

• Bachelor’s degree from a regionally accredited institution
• Bilingual (Spanish/English) language skills

Skills and Specifications

• Ability to manage calendars at the director or above level
• Ability to assess situations and bring them to the Dean appropriately
• Strong customer service orientation
• Technological orientation, including the ability to learn new computer applications, including College ERP
• Ability to deal with complex and/or stressful situations with relative ease and a professional demeanor
• Thorough knowledge of modern office technology and procedures
• Interest and ability to continuously improve processes
• Ability to work independently with minimal supervision and take initiative to resolve or complete duties in a timely manner
• Ability to work and communicate effectively with a wide range of co-workers, applicants, students, community members and vendors
• Ability to maintain confidentiality, discretion and integrity
• Advanced written and oral communication skills
• Proven problem-solving skills
• Ability to work efficiently, effectively and accurately with a strong sense of timeliness
• Ability to work under pressure and handle change
• Ability to handle multiple tasks and ongoing projects
• Ability to safely handle – push/pull carts up to 40 pounds and lift up to 25 pounds unassisted
• Organizational and planning skills
• Detail oriented
• Excellent proofreading skills
• Strong detail, follow-through, and organizational skills
• Commitment to and respect for diversity and the MCC Behaviors of Excellence
• Commitment to the College mission, vision, and goals
• Ability to perform all of the essential functions, skills, and specifications of the position