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Job Description

Support human resources operations for a workforce of 6,000+ full and part-time employees.

Responsibilities

  • Screens visitors and assists with inquiries; answers telephone, screens incoming calls, and routes callers to the appropriate person.
  • Inputs all employment data into the Human Resources/Payroll System as directed.
  • Assists with personnel action reports by preparing information for Human Resources Generalist signature.
  • Ensures prospective employees complete background checks, including initiating fingerprint paperwork to be forwarded to reviewing agencies.
  • Ensures drug testing paperwork is completed by selected applicants for employment.
  • Initiates and forwards social services paperwork to reviewing agencies.
  • Reviews returning results to determine candidate acceptability prior to approval for further processing.
  • Maintains an electronic file on employees, preparing paperwork for employees and applicants.
  • Electronically files hard copies of employee records.
  • Scans appropriate documents as necessary and manages the electronic document system to ensure accuracy of scanned documents.
  • Schedules and maintains prospective applicants and employees for interviews and/or meetings.
  • Documents personnel management history by completing personnel action reports.
  • Records personnel actions accurately and electronically, including items that impact pay disbursements, vacation and sick leave, promotions, demotions, reassignments, and terminations.
  • Assists in the initiation of advertising positions through various media outlets.
  • Supports recruiting functions, including attending recruiting functions when needed.
  • Responds to telephone and written inquiries from administrators and current and prospective employees.
  • Plans for and conducts new employee orientation by ensuring employee packages are prepared, and assists with orientation as requested.
  • Uses office equipment and information system/computer technology to perform HR essential functions, including filing data, updating computer files, and purging files.
  • Assists in maintaining supervisors’ or other administrators’ schedules, appointments, and meetings.
  • Performs other duties as required by the supervisor and/or the Chief Human Resources Officer.

Requirements

  • Thorough knowledge of the technical aspects of assigned NPS human resources activities.
  • Good knowledge of applicable federal and state laws, regulations, and NPS policies and procedures.
  • Good knowledge of clerical methods, English usage, general business practice, and terminology.
  • Good knowledge of computer operations and use of applicable software.
  • Ability to understand, interpret, and follow detailed and complex instructions and guidelines with accuracy.
  • Ability to type and input data accurately and timely using a computer keyboard.
  • Ability to perform mathematical calculations rapidly and accurately.
  • Ability to maintain clerical records and prepare relatively complex reports from such records.
  • Ability to communicate clearly and concisely orally and in writing.
  • Ability to work with employees and the public tactfully and courteously and collaborate harmoniously with others.
  • Good organizational, time management, human relations, and detail orientation skills.

Technologies

  • Human Resources/Payroll System
  • Electronic document system
  • Information system/computer technology

Education, Training and Experience

  • Completion of high school.
  • Coursework in business practice, accounting, and computerized accounting and database maintenance highly desired.
  • Experience in a human resources/personnel office, preferably with a public school system a plus.

Supervision

  • Work is performed under the general supervision of a human resources generalist.

Physical Attributes and Work Conditions

  • Sedentary work environment; includes sitting, walking, standing, bending, reaching, or carrying light items.
  • Exposure to normal, everyday risks.
  • Office work with frequent interruptions.

Location: Norfolk, VA (onsite)

Salary: USD 21 - 29 per hourly

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