Analyst, People Operations

Univision Communications Inc. is hiring a People Operations Analyst in Miami, FL (onsite). In this role, you help keep the employee lifecycle running smoothly by executing core People Operations work, maintaining high-quality employee data, and partnering across HR to deliver responsive service.

How you’ll support the employee lifecycle

• Execute People Operations activities across the employee lifecycle, including onboarding, employee data changes, compensation and job changes, I-9 verification, employment documentation, and terminations.
• Process employee transactions and requests accurately and on time in Workday and other applicable HR systems.
• Manage assigned employee cases from intake through resolution, providing timely updates and appropriate follow-up to employees and stakeholders.
• Maintain accurate case documentation and employee records to support visibility, continuity of service, and compliance with company policies and record-retention requirements.
• Handle offer letters and employment documentation, ensuring new hires complete required onboarding activities.
• Initiate and monitor background check screenings, escalating discrepancies or issues to the appropriate HR partners when needed.
• Support I-9 and employment eligibility verification in line with established procedures.
• Answer routine employee and manager questions about HR policies, programs, processes, and systems, including questions related to represented workforces where applicable.
• Collaborate with teams including HR Business Partners, Benefits, Compensation, Talent Acquisition, Payroll, HRIS, and others to research and resolve employee inquiries.

Reporting, data quality, and process improvement

• Run recurring and ad hoc reports to support People Operations activities, audits, data validation, and business requests.
• Perform data validation and quality checks to identify discrepancies and help keep employee information accurate across HR systems.
• Identify opportunities to streamline, standardize, and automate People Operations processes and reduce unnecessary manual work.
• Support employee and manager self-service by educating users on available HR platforms, tools, resources, and processes.
• Assist with testing, implementation, and adoption of new HR processes, system enhancements, and operational initiatives.

Growth and accountability within HR

• Maintain current knowledge of company policies and procedures, including employment requirements that affect People Operations.
• Escalate complex, sensitive, or non-standard employee matters to the appropriate HR partner while ensuring proper documentation and follow-through.
• Provide responsive, accurate, thoughtful support to serve as an employee advocate and help create a frictionless employee experience.
• Contribute to team projects and continuous improvement efforts that strengthen People Operations service delivery and operational effectiveness.

What you bring

• Bachelor’s degree or equivalent combination of education and 1–3 years of relevant professional experience (Human Resources, Business Administration, or a related field preferred but not required).
• Previous experience in Human Resources, People Operations, HR Shared Services, HRIS, Payroll, Recruiting Operations, or a related function preferred.
• Strong organizational skills to manage multiple requests, priorities, and deadlines in a fast-paced environment.
• Attention to detail and a commitment to accurate employee data and documentation.
• Strong written, verbal, and interpersonal communication skills with a customer-first mindset.
• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive employee information appropriately.
• Problem-solving skills to investigate issues, identify root causes, and coordinate solutions.
• Ability to work independently while collaborating effectively across HR and cross-functional teams.
• Continuous-improvement mindset with interest in process optimization, automation, and digital HR solutions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook).
• Experience with Workday and/or ADP is a plus, but not required.
• Spanish fluency is preferred but not required.
• Unrestricted work authorization to work in the United States.
• Willingness to submit to a background investigation.

Benefits

• PTO
• Tuition reimbursement
• Wellness and employee support programs
• 401(k)
• Life insurance
• Other insurance plans
• Medical, dental, and vision coverage options

Tools you’ll use

Workday, ADP, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

About you: You’re a curious, self-driven, detail-oriented People Operations professional who enjoys solving problems and helping employees and managers navigate HR processes. You bring a service-and-discipline mindset, stay comfortable managing multiple requests and maintaining accurate documentation, and look for opportunities to improve how work gets done through standardization, automation, and digital HR solutions. You’re collaborative and accountable in a fast-moving environment, and you’re passionate about People, Culture, operational excellence, and Digital Transformation within the media, entertainment, and technology space.