DC Human Resource Manager II

As DC Human Resource Manager II, you will oversee day-to-day human resources operations for a new Chick-fil-A Supply Distribution Center in Cartersville, GA. This role supports HR strategy, performance management, recruiting, employee engagement, compliance support, and reward and benefits, while helping stand up the new DC and supporting talent professionals across the network.

Key Responsibilities

• Support the GM by providing guidance on performance management, problem solving, and HR policies including FMLA, ADA, and workers’ compensation.
• Execute recruitment and retention initiatives aligned with the DC’s business goals.
• Coordinate with the legal team at CFA Inc. to support legal compliance with applicable federal and state requirements, and advise DC leaders on employment law and government regulations.
• Implement and oversee performance review and incentive programs within the distribution center.
• Drive target Key Performance Indicators (KPIs) related to attrition, employee engagement, and safety.
• Develop and lead the team member employee engagement strategy across all departments of the DC.
• Support Chick-fil-A vision and strategy by helping build a culture aligned with Chick-fil-A Supply values of care, safety, and excellence.
• Participate in interview events, training and onboarding, and provide temporary talent support as needed to support organizational growth and future distribution center openers.
• Complete additional activities deemed valuable by the organization.
• Partner closely with the CFA Supply Senior Leadership Team, CFA Inc. Supply Chain, Operators, and business partners to maintain alignment and collaboration.
• Provide employee relations support for all distribution center staff.
• Maintain a positive, service-focused mindset and demonstrate the ability to value both relationships and results.
• Recruit, train, and develop a strong team.

Requirements

• 7 years of HR experience in a distribution or manufacturing environment.
• High School Diploma or equivalent.
• Demonstrated knowledge of general HR policies, procedures, and practices.
• Ability to build relationships with and influence others across multiple operations.
• Ability to navigate confrontational situations while treating all parties with honor, dignity, and respect.
• Excellent business communication and presentation skills.
• Experience conducting investigations, including accidents and harassment allegations.
• Experience recruiting and developing a strong, diverse team.
• Ability to lead through change management.
• Ability to occasionally work evenings, weekends, and holidays.
• Proficiency in Microsoft Word, Excel, and Outlook.
• Proficient English communication (reading, writing, and speaking) to safely follow verbal instructions, complete documentation and paperwork, and accurately read and interpret company communications.

Preferred Qualifications

• Bachelor’s Degree in business administration, organizational development, human resources, or a relevant field.
• Spanish speaking strongly preferred (regional based qualification).
• 10+ years of HR experience in a distribution environment.
• Active PHR/SPHR SHRM-CP/SHRM-SCP or similar certification.
• Excellent knowledge of employment law and other governmental requirements related to human resources.
• Working knowledge of logistics, warehousing, and IT systems.
• Working knowledge of supply chain innovations.
• Working knowledge of safe work practices (OSHA, etc.) for all functions performed in a distribution facility.
• Demonstrated business acumen and ownership of HR KPIs using data to drive continuous improvement.
• Demonstrated ability leading in a distribution center.
• Startup experience.
• Food service distribution experience.

Location and Work Environment

• Location: 726 Cassville White Rd NW, Cartersville, GA 30121
• Work setting: Onsite
• Environment: Warehouse
• Travel: 5%

Education

• Required level: High School Diploma or GED
• Required major/concentration: Business administration, organizational development, human resources, or another relevant field

Tools and Technologies

• Microsoft Word
• Microsoft Excel
• Microsoft Outlook

Compensation and Benefits

In addition to annual earnings, you will receive benefits per year.

• Free lunch, snacks and drinks as part of your workday
• PTO: Accrue up to 3 weeks of PTO your first year, with immediate access to 40 hours upon hire
• Wellness: 16 Hours per year
• Holiday Pay: 8 Days per year
• Health insurance options: No premium health insurance for individuals, and low-cost premium health insurance for family plans
• 401K: 5% match for eligible employees
• Education Investment Plan
• Additional Benefits: Benefits to help you thrive in emotional, social, physical, financial, and spiritual areas

Experience Level

• Required: 7 years
• Preferred: 10 years