Distribution Center Human Resources Coordinator

The Distribution Center Human Resources Coordinator is a full-time, entry-level position at The Paper Store, based onsite in Leominster, MA. The role focuses on executing people-related processes, ensuring documentation accuracy, managing scheduling, and following through on tasks, with broad exposure to People & Culture and a path toward future P&C opportunities.

Location and Compensation

Location: Leominster, MA (onsite)

Salary: USD 24 - 25 per hour

Responsibilities

• Serve as the initial point of contact for employees who raise concerns with HR.
• Collect intake information in a neutral, professional manner to understand the nature of the issue.
• Route concerns to the People Operations Manager and appropriate leaders guided by risk considerations.
• Provide administrative and logistical support for employee relations matters, including document organization, scheduling, and follow-up coordination.
• Act as a neutral witness or note-taker during meetings or interviews when appropriate.
• Manage administrative follow-through for workplace incidents after managers complete incident reports.
• Communicate upcoming safety training and certification requirements and monitor completion.
• Coordinate with internal or external trainers to schedule required safety training courses.
• Maintain accurate records for safety certifications, including forklift and hoisting certifications.
• Schedule safety meetings, prepare agendas, capture minutes, and distribute recaps.
• Support culture and engagement initiatives that cultivate an inclusive, productive, and respectful Distribution Center environment.
• Coordinate and support building-wide recognition, including tenure milestones, promotions, and career progression moments.
• Organize logistics for regularly scheduled culture and engagement activities aligned to operational priorities.
• Plan and coordinate team events that reinforce connection, inclusion, and appreciation without disrupting operations.
• Communicate engagement initiatives across the building to ensure timely and visible recognition.
• Ensure engagement efforts reach all shifts and departments equitably.
• Maintain employee files (digital and physical) in line with company standards and record-keeping requirements.
• Prepare routine employment documentation as directed by HR leadership.
• Maintain trackers, logs, and reports related to hiring, onboarding, safety training, employee relations intake, and engagement activities.
• Provide structured administrative support aligned to people processes and seasonal Distribution Center needs.
• Coordinate interview logistics for Distribution Center roles, including candidate scheduling and materials for People Leaders.
• Maintain accurate hiring trackers reflecting candidate flow, interview status, offers extended or accepted or declined, and start dates.
• Coordinate pre-employment steps following hiring decisions, including background checks, offer documentation, and onboarding readiness.
• Ensure timely communication and follow-through after interviews based on direction from the hiring manager.
• Manage onboarding logistics end to end, ensuring required paperwork, documentation, and system access are completed accurately and on time.
• Schedule and conduct new-hire orientation sessions using established company materials and processes.
• Coordinate onboarding schedules with People Leaders, trainers, and operational teams.
• Maintain onboarding checklists, records, and completion tracking.

Requirements

• Be a TPS brand ambassador.
• 0–2 years of experience in HR, administrative, or operations support roles.
• Highly organized, detail-oriented, and capable of managing multiple administrative processes simultaneously.
• Approachable and professional, able to handle sensitive information with discretion.
• Comfortable working in a fast-paced distribution center environment.
• Interested in building a career in Human Resources or People Operations.
• Bilingual candidates (Spanish/English) are strongly encouraged to apply.
• Strong organizational, communication, and time-management skills.
• Proficiency in Microsoft Office; willingness to learn HR systems.
• Must be able to work on-site at the Distribution Center.
• Physical requirements include lifting up to 50 lbs, pushing/pulling up to 100 lbs, climbing ladders, and standing/walking up to 6 consecutive hours.
• Flexibility to work varied shifts, weekends, and extended hours during seasonal peaks.

Technologies

• Microsoft Office

Benefits

• Competitive wage
• Associate discount
• Flexible schedules
• Full-time benefits including 401(k) match, vacation and sick time accrual, and health benefits

What Success Looks Like

• Core people processes operate smoothly through solid execution, accurate documentation, reliable scheduling, and consistent follow-through.
• The administrative burden on leadership is reduced, enabling People Leaders to focus on decisions and outcomes.
• Employee concern intake, safety administration, culture support, hiring coordination, and onboarding logistics run with consistency, compliance, and steady operational rhythm.
• The HR Coordinator maintains a professional, approachable presence across the building while fostering an inclusive, productive, and respectful Distribution Center environment.

Working Conditions

Work takes place in a warehouse setting with variable temperatures, exposure to noise, moving equipment, and physical labor.