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Closed on August 29, 2026.
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HR Partner, Human Resources
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Job Description
HR Partner on Amazon's People eXperience and Technology (PXT) team, focusing on employee experience, engagement, leadership development and HR operational excellence with on-site duties at an Amazon facility in Albuquerque, NM.
Responsibilities
- Contribute to a positive employee experience by delivering key programs, upholding workplace standards, and collaborating with PXT and Operations to cultivate a culture where staff feel valued, heard, and supported.
- Perform standard HR work with consistent quality and timeliness, meet service level agreements, and maintain accurate records of HR processes and employee interactions.
- Provide frontline employee support by addressing inquiries, resolving concerns, and ensuring appropriate resolution or escalation of matters, handling sensitive information discreetly.
- Support feedback channels such as roundtables, floor walks, and engagement activities; track issues and coordinate with senior PXT teammates to drive resolutions and improvements in employee experience.
- Coach frontline leaders on behaviors that impact engagement and retention; reinforce expectations and guide leaders in using available tools to enhance team communication, recognition, and performance conversations.
- Assist in site-level engagement, communication, and culture-building initiatives; coordinate logistics, gather feedback, and monitor effectiveness.
- Learn to track and summarize PXT-related data (e.g., attrition, attendance trends, hiring data, employee sentiment) and prepare insights for site reviews or team discussions.
- Promote self-service tools to resolve routine employee and manager questions; identify recurring gaps and escalate opportunities to improve tool usability or adoption.
Requirements
- Bachelor's degree
- Basic proficiency with Microsoft Office Suite (Word, Excel, Outlook)
- Ability to maintain confidentiality when handling sensitive information
- Experience communicating effectively with diverse audiences (explaining processes, addressing concerns, providing technical guidance)
Technologies
- Microsoft Office Suite
- Microsoft Excel
- AI-powered tools
- HR analytics platforms
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Parental leave
- Sign-on payments
- Restricted stock units (RSUs)
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- Employee Assistance Program (EAP)
- Mental Health Support
- Basic Life & AD&D insurance