Human Resource Generalist

The Human Resource Generalist is a full-time role based at the Buffalo Hearing & Speech Center's North Street campus, handling recruitment, onboarding, benefits administration, and corporate compliance.

Overview

Location: Buffalo, NY onsite at the North Street location with free onsite parking.

Hours: 37.5 hours per week, with a full benefits package.

Compensation: USD 23 - 29 per hour.

Responsibilities

• Conduct new hire orientation and related training, presenting biweekly sessions for all newly hired staff; maintain the orientation schedule and modules and ensure managers are informed.
• Proactively recruit for BHSC positions; oversee all open postings in the recruitment system daily; grant managers access to candidates for review; update status and maintain candidate history; post positions externally when appropriate (external job boards, newspaper, social media); attend job fairs when applicable.
• Administer the agency performance management system to ensure evaluations are completed timely; maintain the electronic system, run required reports, and provide managers with access to the correct employees for review; edit and add evaluations as needed; update job descriptions and behavioral competencies; maintain all performance warnings and ensure they are uploaded into Paycom.
• Ensure human resources corporate compliance by staying current on labor laws and related regulations; participate in updates, conferences and other necessary meetings.
• Complete essential HR reporting, including monthly New York State new hire reports forwarded to Albany, monthly EPStaff checks for Medicaid/Medicare eligibility, monthly credential/licensure checks for all professional staff, keep Paycom updated, and monitor monthly physical assessment reporting; address delinquent employees and hold staff accountable for timely completion.
• Enroll eligible employees in benefit programs; conduct monthly benefits orientation; organize annual benefits fair and open enrollment; administer quarterly 401(k) enrollment; participate on the agency 401(k) investment committee when requested.
• Manage leaves of absence including FMLA, workers’ compensation, NYSPFL and disability; reconcile monthly benefit bills with employee deductions; approve monthly benefit invoices.
• Perform general HR duties, share information with supervisors and the team, ensure staff communications when employment changes occur, and maintain employee files along with data entry and other clerical tasks.
• Fulfill any additional duties as requested by supervisory leadership, including participation in strategic initiatives.

Qualifications

• Bachelor degree in human resources, business or a related discipline; a relevant combination of education and experience will be considered.
• 3-5 years of experience in human resources or related customer service roles.
• PHR or SPHR certification preferred.
• Strong knowledge of Word, Excel and database administration.
• Excellent oral and written communication skills with the ability to interact with all levels of personnel using tact and diplomacy.
• Ability to exercise independent judgment, discretion and maintain confidentiality.
• Excellent organizational skills.

Technologies

• Paycom
• EPStaff

Benefits

• Health insurance
• Dental insurance
• Paid time off (PTO)
• 401(k) plan

Physical Requirements

• Physical actions may include, but are not limited to; bending, kneeling, standing, squatting, reaching, printing, crawling, and running.
• Vision, speech, tactical and hearing senses adequate to perform job requirements.
• Frequent sitting and standing.