Human Resource Generalist

Clark Associates offers a people-focused HR role with a clear impact in a fast-paced distribution center. You will deliver day-to-day HR support on site, help keep employee processes organized and compliant, and partner with operations leaders and the HR Business Partner to maintain a positive workplace.

Location: Cumberland, MD (onsite)
Salary: USD 70,000 - 85,000 per year
Experience: 3+ years

Why this role is a strong fit

This position centers on first-line HR service in a high-volume environment, with the opportunity to connect across departments and shifts. You will help coordinate onboarding and documentation, support supervisors with policy and procedure interpretation, and ensure required compliance tasks and HR records are maintained accurately. You will also track HR metrics to support continuous improvement across the employee lifecycle.

Responsibilities

• Maintain a consistent on-floor presence to answer employee questions and provide first-line HR support.
• Execute daily HR tasks including onboarding check-ins, badge distribution, communication postings, and employee assistance.
• Build relationships across departments and shifts, understand employee needs, and escalate trends to the HR Business Partner.
• Support engagement activities by coordinating logistics, distributing materials, and ensuring participation tracking.
• Provide supervisors with basic coaching on policy interpretation, documentation requirements, and HR procedures.
• Support employee relations investigations by gathering statements, organizing documentation, and maintaining accurate records.
• Monitor attendance trends and assist supervisors and the leave services team with return-to-work conversations and corrective action documentation.
• Ensure consistent application of company policies and escalate complex issues to the HR Business Partner.
• Maintain accurate employee files, perform HRIS updates, and ensure required documentation is completed.
• Handle compliance tasks including I-9 audits, safety documentation collection, and required postings.
• Coordinate leave-related information with the leave services team.
• Track HR metrics including turnover, onboarding completion, training compliance, and engagement activity participation.
• Partner with Talent Acquisition to support smooth pre-employment and day-one processes.
• Conduct or support new hire orientation and ensure onboarding paperwork is completed accurately.
• Track completion of ES-related trainings and onboarding milestones.
• Provide basic coaching to new supervisors on HR processes, documentation expectations, and system navigation.
• Perform other duties as assigned.

Requirements

• Business Proficiency in English is required.
• Minimum of 3 years of progressive Human Resources experience is required.
• HR experience must include employee relations, policy administration, onboarding, coaching leaders, and supporting HR operations.

Benefits

• Medical, Vision, and Dental
• PTO
• Paid Maternity Leave and Paid Parental Leave
• Life Insurance and Disability
• Dependent Care FSA
• 401(k) matching
• Employee Assistance Program
• Wellness Incentives
• Company Discounts, including AT&T & Verizon Discount
• Bonus Opportunities
• Accident Insurance and Critical Illness Insurance
• Adoption Assistance

Working environment and physical requirements

• Work is performed while sitting/standing and interfacing with a personal computer.
• Requires effective communication using speech, vision, and hearing.
• Requires regular use of hands for simple grasping and fine manipulations.
• Requires occasional bending, squatting, crawling, climbing, and reaching.
• Requires ability to occasionally lift, carry, push, or pull medium weights, up to 50 lbs.
• Supports a distribution center environment with work in an office setting within the facility, on the warehouse floor, and/or occasionally telecommuting from home.
• May be exposed to moving mechanical equipment, forklifts, and other powered industrial vehicles, along with frequent walking in active operational areas.
• May involve exposure to varying temperatures, humidity, dust, and standard warehouse fumes.
• Noise level ranges from moderate to loud depending on the area.
• Employee traffic in the work area is frequent and consistent with a high-volume operational setting.

Education

This role does not require a degree. Clark Associates values relevant skills and experience and alignment with core values above all else.

Company overview

Clark Associates is a rapidly growing, multi-divisional company headquartered in Lancaster, Pennsylvania with services supporting all of Clark’s distribution methods in the food service industry.

On-site amenities (available at HQ locations only)

• On-Site Fitness Centers
• Dog-friendly Offices