Human Resource Generalist

San Antonio, TX onsite role supporting day-to-day HR operations as the organization’s standalone HR professional.

Responsibilities

• Coordinate the recruitment lifecycle, including job descriptions, postings, applicant screening, interview scheduling, and candidate communication.
• Prepare offer letters and coordinate background checks, employment eligibility verification, and new-hire documentation.
• Lead new employee orientation and support onboarding coordination with supervisors and other departments.
• Answer employee questions related to workplace policies, benefits, and HR processes.
• Support supervisors with established procedures for employee concerns, performance documentation, coaching, and corrective action, escalating interpretation or approval needs to the Chief Administrative Officer (CAO).
• Receive and document workplace concerns, coordinate and/or conduct fact-finding and investigations, and promptly refer sensitive, complex, or high-risk matters to the CAO.
• Promote respectful communication, consistent treatment, and a workplace aligned with organizational mission and values.
• Process benefit enrollment, changes, and terminations, and coordinate annual open enrollment.
• Coordinate employee leave requests, accommodation processes, and related communications, referring requests requiring review or approval to designated leadership and the CAO.
• Maintain accurate records for employee status, approved compensation changes, benefits, and paid time off.
• Communicate approved personnel changes and assist in researching and resolving payroll-related discrepancies in the HRIS.
• Maintain complete, accurate, and secure personnel files and HR system records.
• Track applicable employment requirements and surface potential compliance concerns or needed policy updates to the CAO.
• Assist with employee handbook updates, including distribution of approved updates and employee acknowledgments.
• Track required employee training, certifications, background screenings, and policy renewals as applicable.
• Support HR-related audits, grant documentation, and organizational reporting requirements.
• Coordinate workplace injury reporting and related claims documentation as applicable.
• Handle confidential information with discretion and share information only with authorized individuals who need it to perform job responsibilities.
• Coordinate the performance review cycle, including timelines, form distribution, procedural support, and completion tracking.
• Assist with scheduling and documenting employee and supervisor training.
• Support approved recognition, engagement, and retention initiatives.
• Conduct exit interviews, summarize feedback, and share relevant themes with the CAO.
• Maintain HR procedures, templates, calendars, and tracking systems, and suggest improvements for leadership review.
• Prepare routine HR reports on staffing, turnover, recruitment, training, and other relevant HR measures.
• Coordinate offboarding after approved separation decisions, including documentation, benefit notifications, and tracking return of organizational property.
• Perform other related duties consistent with the position.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of progressive HR experience, preferably in a nonprofit setting.
• Strong knowledge of employment law, HR best practices, payroll and wage compliance, and regulatory requirements.
• Excellent communication, analytical, and problem-solving skills.

Technologies

• HRIS

Position Overview

• Supports the organization’s day-to-day HR functions while helping maintain a positive, accountable, mission-driven workplace.
• Serves as the primary resource for employees and supervisors for recruitment, onboarding, benefits, employee relations, performance management, policies, and employment compliance.
• Works under the direction of the Chief Administrative Officer by implementing established policies and procedures, coordinating HR activities, and referring items requiring leadership review or approval.