Human Resources Analyst II - Employee Relations

Serve as an advanced employee relations resource under the direction of the Human Resources Manager at Augusta Richmond County.

Responsibilities

• Monitor, verify, and reconcile HR data and documentation with employees, departments, finance, vendors, and external agencies.
• Implement quality control processes to reduce errors in HR documentation and reporting.
• Research and recommend improvements to human resources programs.
• Prepare required reports to support compliance with federal and state employment laws.
• Support HRIS processes, including creating or updating employee records or data tables as needed.
• Audit HRIS for accuracy and ensure data integrity across integrated HRIS modules.
• Serve as a primary point of contact for HR matters, explaining procedures, personnel policies, and HR programs.
• Maintain accurate records related to employee relations and HR program activities.
• Support open enrollment activities and resolve eligibility and enrollment issues with carriers, identifying root causes to prevent recurrence.
• Advise departments on HR topics that may include performance management, promotional procedures, salary offers, recruitment, employee benefits, and discipline in accordance with HR policies and procedures.
• Counsel employees on grievances, conflict resolution, and mediation; conduct research as needed for assigned programs.
• Administer surveys, perform analysis, and prepare written reports with supporting documentation for HR areas assigned.
• Use the applicant tracking system to post vacancies, track applicants, and coordinate interviews.
• Consult with employees and retirees to explain benefit programs, retirement programs, and wellness programs.
• Facilitate onboarding for new hires and transfers, including coordinating pre-employment screenings and processing I-9 documentation.
• Research, compile, and monitor administrative and statistical data for department operations; summarize findings and complete routine data analysis and reporting.
• Assist with collecting data, formulating results, and preparing reports and correspondence related to findings.
• Conduct job analysis, evaluate position duties, and recommend job classifications.
• Assist with maintaining job architecture to support consistency, internal equity, and compliance with FLSA and organizational standards.
• Support compensation administration by reviewing salary actions, analyzing market data, preparing pay recommendations, and aligning with established pay structures, policies, and budget parameters.
• Process and administer FMLA and death claims; support vendor billing reconciliations.

Requirements

• Bachelor’s degree and 3 years or more of related experience.
• OR an Associate’s degree and 5 years or more of related experience.
• OR a High School diploma and 7 years or more of related experience.
• 1–3 years processing employee grievances, conducting investigations, developing performance improvement plans, handling employee appeals, and coordinating and/or designing employee appreciation events.
• Familiarity with software supporting employee performance evaluation processes and employee relations reporting.
• Knowledge of laws, regulations, and policies governing employment practices and employment laws.
• Considerable knowledge of personnel policies and procedures, payroll systems, and benefits and insurance terminology.
• Proficiency with a human resources information system, talent management system, and Microsoft Office applications.
• Strong interpersonal skills to build and maintain effective relationships with employees, management, vendors, and the public.
• Excellent organizational skills and attention to detail.
• Excellent negotiation and conflict resolution skills, including analytical and problem-solving ability.
• Excellent written and verbal communication skills.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to manage multiple tasks in a fast-paced environment.
• Ability to write reports and make presentations before a large audience.
• Demonstrated ability to work independently.

Technologies

• Human resources information system (HRIS)
• Applicant tracking system
• Talent management system
• Microsoft Office
• I-9 documentation

Preferred Experience

• 1–3 years processing employee grievances, conducting investigations, developing performance improvement plans, handling employee appeals, and coordinating and/or designing employee appreciation events.
• Familiarity with software supporting employee performance evaluation and employee relations reporting.

Preferred Certifications

• HRCI or SHRM certification

Other

• Travel from office to other locations required less than 50% of the time.

Location: Augusta, GA (onsite)  |  Salary: USD 45,738 per year