Human Resources Assistant

The Human Resources Assistant provides administrative and clerical support to the Human Resources Department, covering employee records, onboarding, benefits administration, and parts of recruitment.

Responsibilities

• Support internal and external HR matters as assigned.
• Answer incoming calls and help with HR and Benefits questions.
• Maintain employee record keeping.
• Facilitate pre-employment and onboarding by partnering with supervisors and staff to collect appropriate documentation from newly hired employees.
• Attend new hire orientation weekly to assist with Benefits and HR questions.
• Initiate and complete administrative tasks following separation from the company.
• Support time off and leave administration and ensure effective communication.
• Assist with the implementation and conduct of employee open enrollment programs.
• Help manage benefits payments for employees on leave, including past due reminders and cancellations; collect payment information and submit to Accounts Receivable.
• Complete and approve benefits-related invoices and send to Accounts Payable for processing.
• Assist with recruitment by screening candidates and scheduling interviews.
• Participate in developing organizational guidelines and procedures.
• Recommend strategies to motivate employees.
• Perform other HR duties as assigned.

Requirements

• Excellent record keeping skills.
• Excellent written and verbal communication skills.
• Ability to work comfortably under pressure and meet tight deadlines.
• Strong computer literacy, including email, MS Office, and HR software.
• Interpersonal skills to communicate in person, by email, and by telephone; ability to follow instructions effectively and provide information with ordinary courtesy and tact to a diverse group of staff and auto haulers.
• Strong attention to detail and accuracy.
• Ability to listen to and resolve employee complaints and concerns.
• Ability to accurately process benefit rate changes and notification documentation.
• Knowledge of open enrollment systems and procedures.

Technologies

• Email
• MS Office
• HR software

Reporting Line

• Human Resources Generalist

Work Location

• Parsons, TN (onsite)

Physical Demands

• Required to sit/stand for most job duties; frequently walk.
• Moderate standing, stooping, kneeling, bending, lifting, and reaching for some job duties.
• Visual requirements include reading a computer screen and printed materials.
• High degree of dexterity required due to frequent use of a telephone console.
• Verbal and auditory requirements include clear communication over the telephone and in person.
• Moderate grasping, lifting, pushing, and/or pulling of objects under 25 lbs.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Additional Job Information

• Occasionally requires high mental effort and strain when completing high-volume clerical tasks and other essential duties.
• Work may require more than 40 hours per week.