Human Resources Generalist

Outreach is hiring a full-time Human Resources Generalist (onsite) to keep HR operations running smoothly and strengthen the employee experience in partnership with the Senior Human Resources Officer and the HR team.

Responsibilities

• Coordinate the organization’s annual performance management cycle, including timelines, documentation, reporting, supervisor support, and employee communications.
• Plan, facilitate, and continuously improve monthly New Employee Orientation, including support for 30-, 60-, and 90-day check-ins.
• Maintain accurate HR records, personnel files, document retention practices, policy acknowledgments, and the HR document library to support compliance and audit readiness.
• Support HR content work including the development, revision, formatting, and rollout of HR policies, procedures, supervisor guides, SOPs, and employee handbook updates.
• Lead and coordinate HR operational projects from planning through implementation, focusing on process improvements that increase efficiency, consistency, and employee service.
• Partner with HRIS and Payroll to ensure HR processes integrate effectively within Paycom and other HR systems.
• Develop and maintain HR dashboards, reports, and metrics related to performance management, onboarding, employee engagement, compliance, and operational effectiveness.
• Analyze HR data, employee feedback, and operational trends to identify opportunities for continuous improvement and recommend practical solutions.
• Support compliance initiatives by monitoring required documentation, performing routine file audits, maintaining audit readiness, and assisting with regulatory reporting and agency reviews.
• Create and deliver professional HR communications, training materials, presentations, and resources for employees and supervisors.
• Collaborate with HR team members to provide responsive customer service, resolve operational issues, and support organizational initiatives and special projects.
• Maintain professionalism and confidentiality while demonstrating sound judgment and alignment with Outreach’s mission, values, and culture.

Requirements

• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or a related field preferred.
• Minimum 3 years of progressive HR, program coordination, operations, records management, or related experience preferred.
• Experience supporting performance management, employee orientation, HR documentation, records audits, or process-improvement projects strongly preferred.
• Working knowledge of employment practices, confidentiality requirements, and HR compliance principles.
• Experience with Paycom or another HRIS preferred (role partners with HRIS Administrator, not primary Paycom owner).
• Strong project management, organizational, writing, facilitation, and communication skills.
• Intermediate Microsoft Office proficiency for polished documents, presentations, and reports.
• High attention to detail, sound judgment, and ability to manage multiple priorities and deadlines.
• HR certification such as SHRM-CP or PHR preferred.
• Commitment to Outreach’s Statement of Mission and Faith.

Technologies

• Paycom
• Microsoft Office
• SHRM-CP
• PHR

Benefits

• $60,000–$65,000 annually based on education, experience, and skills.
• Paid vacation, agency holidays, sick days, and wellness days.
• Health, Dental, Vision, Life, Short-Term, and Long-Term Disability Insurance.
• 403(b) retirement plan.
• Employee Assistance Program and Employee Discount.
• Flexible scheduling opportunities.