Human Resources Generalist

The Human Resources Generalist role at Ohio State University Physicians provides administrative and people support that strengthens day-to-day HR operations. This position supports employee relations, assists with compensation and benefits activities, contributes to training and development efforts, and helps advance engagement and retention.

Key Responsibilities

• Support the HR department in carrying out human resources programs, projects, and procedures.
• Answer general inquiries from managers, employees, and stakeholders across all aspects of the HR function, serving as a direct customer service contact for employee needs.
• Collaborate with senior generalists to support professional consultation requests related to policy interpretation, employee relations, and disciplinary matters.
• Monitor the general inbox, voice messages, and faxes; distribute and/or respond in a timely manner, escalating complex or sensitive issues to the appropriate staff.
• Maintain accurate employee records, including employee information, I-9s, job classification, pay rates, organizational structure, and other key items.
• Conduct periodic audits of HR activities to support compliance with employment law and internal policies and procedures.
• Assist with annual processes such as end-of-year closing, engagement surveys, performance reviews, and other routine activities.
• Facilitate communication between employees and management.
• Support management coaching on career development, engagement, problem solving, dispute resolution, regulatory compliance, and litigation avoidance.
• Draft corrective actions for review by the senior generalist.
• Review attendance disciplinary actions and partner with managers for delivery.
• Monitor, track, and report on employee relations activities.
• Participate in employee disciplinary meetings, terminations, and investigations.
• Conduct investigatory intakes by collecting witness statements, researching policy, reviewing historical records, and handing off to the senior generalist for review and completion.
• Support senior generalists with preparing and submitting unemployment compensation responses, including managing fraudulent claims.
• Participate in disputes and hearings.
• Under direction of the senior generalist, help conduct standard compensation reviews, including recommending salary adjustments and starting rates of pay in line with department practices.
• Support the creation and distribution of employment letters such as market adjustments, merit and equity reviews.
• Support identification of employee training needs and assist with coordination of training program design and delivery.
• Assist with career development initiatives, mentorship programs, and succession planning strategies.
• Facilitate and lead orientations for staff and new management.
• Maintain and analyze turnover data and reporting, and identify trends to make recommendations using HR metrics to increase retention.
• Facilitate staff satisfaction surveys and feedback sessions, support employee engagement activities, and conduct exit interviews while debriefing senior generalists and/or leadership on outcomes.
• Prepare, manage, and execute employee communication plans.

Requirements

• Bachelor's degree required.
• Minimum one year of experience in Human Resources or a related area, or an equivalent combination of education and experience.
• Familiarity with a Human Resources Information & Payroll System.
• Working knowledge and application of HR law, policies, processes, metrics, and supporting HR systems.
• PHR/SPHR or SHRM-C/SHRM-SCP certification preferred.

Technologies

• Human Resources Information & Payroll System
• HR law, policies, processes, metrics

Benefits

• Flexible, competitive benefit package
• Medical, dental, and vision coverage
• Health reimbursement accounts
• Flexible spending accounts
• Retirement
• Employee assistance program
• Paid time off
• Holidays
• Wellness program

Our Culture

At OSUP, the organization fosters a culture grounded in the values of inclusion, empathy, sincerity, and determination. Teams come together to serve one another and the community, meeting colleagues where they are.

Location and Pay

Location: Columbus, OH (onsite)

Pay Range: USD $23.84 - USD $35.76 /Hr (USD 23 - 35 per hourly)