Human Resources Manager

Ophthalmic Partners, PC offers an HR role with direct impact across a multi-location practice. This onsite position supports employees, managers, and physicians while helping strengthen people programs, compliance, and day-to-day workplace effectiveness. The Human Resources Manager/Generalist reports directly to the Practice Administrator and will serve as a trusted point of contact for HR needs.

What you’ll do in this role blends practical employee support with hands-on HR operations, including performance management guidance, investigations, recruiting, benefits administration support, and HRIS maintenance. Regular travel between practice locations is required.

Responsibilities

• Manage the performance management process, advising management and employees on coaching, counseling, career development, corrective action, and employee relations matters.
• Support managers with the Annual Performance Evaluation process.
• Conduct workplace investigations related to employee complaints, policy violations, attendance concerns, and other employment matters.
• Assist with the development, implementation, and administration of HR policies and procedures.
• Support HR programs including new hire orientation, onboarding, employee engagement activities, regulatory training compliance, special events, employee recognition, and exit interviews.
• Administer and counsel employees on key benefit and employment law programs, tracking compliance for FMLA, ADA accommodations, Workers’ Compensation, OSHA, HIPAA, COBRA, STD, and LTD.
• Serve as a benefits contact for claims resolution, enrollment changes, benefit communications, benefit portal troubleshooting, invoice reconciliation, and coordination with accounting.
• Lead the full recruitment and hiring process, including job postings, candidate sourcing, interviews, background and reference checks, offer administration, and onboarding activities.
• Partner with managers and department leaders to assess staffing needs and develop recruiting strategies to attract and retain talent.
• Maintain and administer the Human Resources Information System (HRIS), ensuring data accuracy, reporting integrity, and system compliance.
• Handle sensitive and confidential information with discretion, maintaining employee confidence and protecting organizational operations.
• Monitor and support key HR metrics including turnover, retention, training completion, recruitment effectiveness, and employee engagement initiatives.
• Advise the Practice Administrator on employee relations, workforce planning, organizational effectiveness, and compliance-focused solutions.
• Assist with a range of administrative, operational, and special project responsibilities as needed.

Requirements

• Minimum two (2) years of Human Resources experience required.
• Experience conducting employee investigations, disciplinary administration, leave management, and employee relations activities strongly preferred.
• Healthcare, physician practice, or multi-location organization experience strongly preferred.
• Associate’s degree required.
• Professional HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP, CCP, CEBS, CBP, or equivalent) highly preferred.
• Strong understanding of federal and state employment laws and compliance documentation requirements.
• Knowledge of Pennsylvania and New Jersey employment law preferred.
• HRIS/HRMS experience required; Paylocity experience preferred.
• Proficiency in Microsoft Office applications including Word, Excel, Outlook, and PowerPoint.
• Excellent customer service, employee relations, negotiation, conflict resolution, collaboration, and written and verbal communication skills.
• Ability to manage confidential and sensitive information with sound judgment.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Tactful, professional, and consistent interactions with staff, management, and physicians.

Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location and Physical/Travel Requirements

• In person at Bala-Cynwyd, PA (onsite)
• Ability to sit, stand, walk, and use standard office equipment for extended periods
• Travel regularly between practice locations
• Occasional lifting of up to 20 pounds may be required
• Flexibility to attend meetings, training sessions, and practice events as operational needs dictate

Compensation: USD 65,000 per year