Palmer Home for Children is seeking a Human Resources Manager to lead day-to-day HR operations and strengthen the systems, learning initiatives, and manager support that help sustain a healthy, engaged, mission-aligned workforce.

Location and Employment Details

Location: Lake Cormorant, MS (onsite)
Salary: USD 53,000 per year
Minimum Experience: 3 years
Education: Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field

Role Overview

The Human Resources Manager leads Palmer Home’s day-to-day human resources operations while helping build a healthy, engaged, and mission-aligned workforce. The role oversees the employee lifecycle, supports leaders with performance and team effectiveness, coordinates organization-wide learning initiatives, and continuously improves HR people systems to ensure compliance aligned with Palmer Home’s Christian mission, values, and priorities.

Reporting to the Vice President of Human Resources & Operations, this position serves as a trusted partner to organizational leaders by implementing people strategies, strengthening manager effectiveness, fostering employee engagement, and ensuring HR operations are efficient, compliant, and mission-aligned.

Key Responsibilities

Lead day-to-day HR operations, including recruitment, onboarding, offboarding, employee records, and employee lifecycle processes.
Partner with the VP of HR & Operations and department leaders to assess workforce needs, organizational capacity, and future staffing priorities while supporting Palmer Home’s long-term talent needs.
Develop and implement recruiting strategies that strengthen the ability to attract and retain mission-aligned talent.
Administer employee benefits, leave programs, workers’ compensation, accommodations, and HR documentation.
Independently manage routine employee relations matters while partnering with the VP of HR & Operations on complex, high-risk, or sensitive issues.
Maintain HR policies, guidelines, procedures, and documentation to ensure compliance and consistency across the organization.
Lead the performance management process, including goal setting, annual reviews, and continuous feedback practices.
Develop and maintain manager resources, guides, templates, and tools to support consistency, accountability, and effective leadership.
Coordinate the organization-wide training calendar and learning initiatives.
Partner with Compliance, Program Leadership, and department leaders to ensure required training is delivered, tracked, and completed.
Maintain training records and reporting to support accreditation requirements and organizational priorities.
Evaluate training effectiveness and recommend improvements to learning resources and employee development opportunities.
Support the VP of HR & Operations with manager development and leadership training programs.
Administer HR systems including BambooHR, 15Five, Efficenter, SharePoint, and related employee platforms.
Maintain data integrity, workflow automation, and reporting accuracy across HR systems.
Monitor workforce metrics related to recruiting, onboarding, engagement, retention, turnover, and training, and prepare reports for leadership.
Serve as the primary liaison with Palmer Home’s outsourced IT partner by coordinating employee technology onboarding and offboarding, system access, equipment needs, account management, and technology-related employee support.
Lead employee engagement initiatives supporting organizational culture, mission alignment, recognition, and employee wellness.
Coordinate employee appreciation events, staff meetings, recognition efforts, and engagement activities.
Administer employee surveys, analyze results, and partner with the VP to develop action plans to improve engagement and retention.
Support organization-wide internal communications related to HR initiatives, employee programs, and organizational updates.
Assist leadership with organizational change initiatives through effective communication, coordination, and employee support.
Support COA accreditation efforts by maintaining required HR documentation and assisting with organizational audits.
Stay informed on employment law and HR best practices to recommend updates to policies and procedures.

Required Qualifications

Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field.
3 to 5 years of progressive Human Resources experience, preferably in a nonprofit or mission-driven organization.
Experience supervising staff and managing HR systems, projects, or organizational initiatives.
Strong project management, organizational, and relationship-building skills.
Ability to coach managers and navigate employee relations with professionalism and discretion.
Experience administering HRIS platforms, reporting tools, learning management systems, and employee engagement technologies.
Strong analytical, communication, and problem-solving skills.
Commitment to Palmer Home’s Christian mission, servant leadership philosophy, and trauma-informed approach.

HR and Workforce Technologies

BambooHR
15Five
Efficenter
SharePoint

Mission and Workplace Impact

Palmer Home provides superior care for children while introducing the love of God through service to each individual child. This role helps create conditions for Palmer Home’s people to thrive by building effective HR systems, supporting leaders, developing employees, strengthening organizational culture, and ensuring operational excellence. The organization emphasizes a workplace and culture that reflect dignity, respect, belonging, and compassion for all people.

Job descriptions and employment practices use inclusive language and reflect a commitment to equity, diversity, and inclusion, aligned with the mission, values, and Whole Child Initiative approach. Language is intended to be trauma-informed and sensitive to the cultural, socioeconomic, and lived experiences of the children, families, and communities served. Job descriptions are reviewed and updated regularly to support best practices, organizational needs, and accreditation standards.

Human Resources Manager