Human Resources & Operations Coordinator

Based in Appleton, Wisconsin, this onsite role blends human resources and operations duties to support onboarding, operator development progression, and first-year employee support. The coordinator serves as a liaison among Human Resources, Operations, supervisors, trainers, and staff to enhance onboarding quality, engagement, and retention. The position offers an annual salary of USD 75,000, and a related degree is preferred.

Responsibilities

• Plan and lead New Hire Orientation, ensuring all first-day onboarding activities are completed.
• Facilitate facility tours and introductions to departments, supervisors, trainers, mentors, and key contacts.
• Verify completion of onboarding documentation and required first-day training activities.
• Serve as the primary HR and Operations liaison for employees during the initial 90 days of employment.
• Schedule and conduct regular check-ins throughout the 90-day evaluation period to monitor engagement, answer questions, and flag potential retention risks.
• Coordinate training activities and progression through the Operator Development Program for both new hires and experienced staff.
• Monitor training progress and perform routine morale and engagement check-ins with Operator Development participants.
• Identify obstacles and coaching opportunities for supervisors and trainers.
• Maintain training documentation to track progress and completion.
• Coordinate certification paperwork and progression milestones with supervisors, trainers, and employees.
• Assist with scheduling and coordination of operator certifications as needed.
• Help supervisors prepare for meaningful employee discussions.
• Assist in monitoring first-year employee engagement and identifying retention risks.
• Provide recommendations to improve onboarding and training effectiveness.
• Serve as a communication liaison between HR and Operations regarding onboarding and training activities.
• Assist with production documentation and administrative workflow as assigned.
• Provide administrative support to Operations leadership as workload permits.
• Assist with special projects supporting production efficiency and employee development.
• Provide limited front office coverage when necessary.
• Assist with administrative functions during staffing shortages or peak workload periods.

Requirements

• A degree at the associate or bachelor’s level in Human Resources, Business Administration, Organizational Leadership, Communications, Psychology, Operations Management, or a related field is preferred; equivalent combinations of education and experience may be considered.
• Previous manufacturing experience and/or leadership experience is preferred.
• Strong interpersonal and communication skills.
• Highly organized with excellent follow-through.
• Comfortable engaging with employees at all organizational levels.
• Strong attention to detail and accuracy.
• Ability to manage multiple priorities in a fast paced manufacturing environment.
• Demonstrated professionalism, confidentiality, and sound judgment.
• Proficient with Microsoft Office applications and willing to learn company software systems.

Technologies

• Microsoft Office

Benefits

• Paid Time Off
• Immediate Holiday Pay Eligibility
• Medical
• Vision
• Dental
• Short-Term Disability (STD)
• Long-Term Disability (LTD)
• Life Insurance
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Profit Sharing
• Annual $200 Company Clothing and Shoe Allowance
• Employee Assistance Program
• Health Insurance
• Health Savings Account
• Referral Program

Application Questions

• Initial communication is typically done via email. What is your email address?
• This role requires traveling between two facilities within a ten-mile radius. Are you willing and able to do so?
• Do you have previous experience in the paper manufacturing or converting industry?
• Do you have experience conducting new hire orientations?
• Do you have experience guiding employees through a training progression?