Human Resources Recruitment and Benefits Program Manager
Job Description
Catallia Mexican Foods is hiring a Human Resources Recruitment and Benefits Program Manager for onsite work in Eagan, MN.
Responsibilities
- Own full-cycle recruiting for hourly, production, professional, and other assigned roles, from workforce planning and job intake through sourcing, screening, interviews, selection, offers, pre-employment steps, onboarding, and completion of hiring records.
- Partner with hiring managers to define role requirements, update or create job descriptions, establish recruiting plans, and maintain timely search communications.
- Build and execute short- and long-term recruiting strategies using recruiting channels such as the company website, ATS, job boards, social media, employee referrals, career fairs, schools, community partners, employment agencies, and temporary staffing agencies.
- Maintain an annual recruiting plan and job-fair schedule aligned with hiring forecasts, including registration, staffing, candidate follow-up, and results tracking.
- Manage job postings and candidate pipelines, coordinate interview schedules, run candidate communications, coordinate offers, and keep accurate ATS records in line with hiring processes and applicable requirements.
- Facilitate new-hire orientation and onboarding activities that support retention, engagement, and successful integration.
- Track and report recruiting and staffing metrics, monitor staffing levels and hiring progress, identify trends or bottlenecks, and recommend process improvements.
- Administer employee benefits programs day to day, including plan setup, eligibility, new-hire enrollment, qualifying life events, open enrollment, changes, and terminations, plus employee education and support.
- Handle benefits administration workflows, including vendor coordination, reconciliations, compliance, reporting, and ongoing process improvements.
- Support pay competitiveness through compensation analyses and market studies, including building and maintaining pay grades, salary scales, and pay-for-skills programs, and updating them throughout the year.
- Maintain documented benefits procedures, enrollment workflows, eligibility tracking, employee communications, bilingual reference materials, vendor contacts, and internal controls.
- Coordinate annual benefits renewals and open enrollment, including system updates, employee materials and education, deadline communications, election processing, and final reconciliation.
- Process benefits enrollments, changes, and terminations within deadlines and maintain accurate records across benefits systems, HRIS, payroll, and carrier platforms.
- Respond to routine benefits inquiries, research complex issues, provide status updates, and coordinate resolutions with employees, payroll, carriers, brokers, and other vendors.
- Reconcile carrier invoices, enrollment records, and payroll deductions monthly; investigate discrepancies and coordinate timely corrections.
- Complete scheduled audits of benefits records, HRIS data, payroll deductions, leave tracking, and workers’ compensation documentation; maintain supporting records and submit assigned compliance reports by deadlines.
- Monitor employee questions, enrollment issues, vendor performance, and administrative errors to identify trends and recommend improvements.
- Support HR leadership with recruitment and benefits reporting, program evaluations, renewal preparation, compliance reviews, and recommendations.
- Maintain confidentiality and security for company, employee, candidate, compensation, and benefits information.
- Serve as designated backup support for payroll-related activities as assigned.
- Perform other duties and support HR projects as directed.
- Serve as the main backup for the HR Coordinator.
Requirements
- Bachelor’s degree in Human Resources or related field, or equivalent combination of education and relevant work experience.
- Experience managing full-cycle recruitment, including sourcing, screening, interviewing, selection, offer extension, onboarding, and recruiting record management.
- Previous staffing or recruiting experience in retail, manufacturing, warehouse, or other high-volume environments, including recruiting for hourly/production-level positions.
- Benefits administration experience including eligibility, enrollments, qualifying life events, open enrollment, employee support, carrier coordination, invoice reconciliation, and payroll deduction review.
- Proficiency with applicant tracking systems, HRIS or benefits administration systems, spreadsheets, database management, and Microsoft Office applications.
- Ability to source and attract candidates through job boards, social media, employee referrals, career fairs, community partnerships, agencies, and other channels.
- Strong skills in interviewing, candidate assessment, employee service, communication, problem-solving, and relationship building.
- Sound judgment, confidentiality, organization, attention to detail, accuracy, and follow-through.
- Ability to manage multiple open positions, benefits deadlines, and competing priorities independently and with internal and external stakeholders.
- Ability to investigate and resolve recruiting, enrollment, payroll deduction, invoice, and vendor discrepancies in a timely manner.
- Knowledge of applicable employment, recruiting, benefits, and nondiscrimination requirements; ability to maintain accurate, timely, and confidential records.
- Bilingual in Spanish and English.
- Ability to work varied hours as needed to support employees and hiring activities across all shifts.
- Ability to lift boxes and other materials up to 30 pounds.
- Ability to remain seated for extended periods and move around the facility as needed.
- Ability to work in an office and manufacturing environment and interact with employees across departments and shifts.
Technologies
- Applicant tracking systems, HRIS, benefits administration systems
- Spreadsheets, database management, Microsoft Office, ATS
Compensation
- USD 70,000 - 80,000 per year
- Salary stated: $70,000 to $80,000 annually
Benefits
- Accrual-based Earned Sick and Safe Time
- Health, dental, and vision insurance
- 3 weeks PTO (increases after 5 years)
- 401(k) with up to 4% match
Preferred Qualifications
- Professional HR or benefits certification (SHRM-CP, PHR, CEBS, or a payroll credential)
- Three or more years of high-volume recruiting experience, including hourly or production hiring
- Experience independently administering employer-sponsored health and welfare benefits and coordinating annual open enrollment
- Experience developing recruiting or benefits procedures, employee communications, metrics, audits, and process improvements
- Ability to build strong relationships with hiring managers, employees, vendors, and community partners
- Somali language proficiency
Work Details
- Team: Individual contributor supporting recruitment and benefits programs in close partnership with HR, payroll, hiring managers, operational leaders, and external vendors.
- Environment: 100% onsite with presence across 3 shifts.
- Schedule: Monday–Friday, 8:00 AM – 4:30/5:00 PM.
Position Backup
- Absences are covered by the Human Resources Manager and the HR Generalist designated by the Human Resources Manager.