Human Resources Technician

City of Westminster is hiring a Human Resources Technician in Westminster, CO (hybrid) to support HR operations, recruitment systems, and employee onboarding.

Responsibilities

• Administer the NeoGov applicant tracking system, including keeping Class Specifications up to date and uniformly formatted
• Enter approved position classifications and job descriptions into NeoGov; post positions when approved to do so
• Update salaries and job classifications across 200+ current Class Specifications when updates occur
• Assist candidates with application entry and recruitment questions; update employee user access as needed
• Provide in-house training and technical support to new and existing employees on computer software; troubleshoot issues that arise
• Schedule and administer applicant testing; schedule applicant interviews
• Create video interview and meeting appointments using GoToMeeting, Zoom, and Teams
• Maintain complex recruitment reports
• Close completed job postings in NeoGov after recording hiring information
• Maintain NeoGov website updates and ensure posted information is current
• Deliver high-level customer service by phone, email, and in person for City employees, job candidates, public officials, and citizens
• Support daily HR department operations
• Support new employee orientation by preparing ID credentials and orientation thumb drives; update documents as needed (at least annually)
• Process invoices and support budget tracking
• Maintain the Employment page on the City external website and intranet (COWNet)
• Post State and Federal minimum wage and employment law posters annually at 35+ City facilities to maintain compliance
• Send confidential workers compensation medical records to employees
• Maintain HR files in accordance with retention requirements
• File documents in employee personnel files using Laserfiche
• Prepare employee files for outside review
• Use the Vanderbilt badging system to create and deactivate employee and contractor badges
• Use JD Edwards for employee verifications and to enter personnel data
• Support the Employee Development Team by managing Cornerstone (enter training participation, assign mandatory trainings, create new trainings)
• Support employees with training questions and assist by proofreading training emails
• Maintain regular and punctual attendance
• Assist with specialized projects when needed

Requirements

• Graduation from high school or GED
• Minimum three (3) years of experience in a high public contact human resources position and/or administrative assistant position
• Proficiency with personal computers, emphasizing word processing (40 WPM with accuracy) and Microsoft Office tools
• Knowledge of standard office practices and general accounting or budget maintenance
• Ability to consistently provide exceptional customer service in person, by email, and by phone
• Ability to operate and learn current computer software applications (including applicant tracking, financial management, document routing, and HR systems)
• Ability to type 40 WPM with accuracy
• Ability to set up and type letters, memos, reports, agendas, minutes, ordinances, and resolutions; maintain moderately complex reports and prepare detailed reports from records
• Ability to make decisions and problem-solve based on precedents and regulations
• Ability to understand and follow moderately complex oral and written instructions; read and interpret procedure manuals
• Discretion handling and maintaining confidential materials and matters
• Ability to establish and maintain positive, effective relationships and professionally handle conflicts
• Ability to remain calm under time-sensitive pressure and adjust to reprioritized work
• Ability to provide legally authorized work in the United States

Technologies

• NeoGov
• GoToMeeting
• Zoom
• Teams
• Microsoft Office Suite, Outlook, Word, Excel, PowerPoint
• Adobe Acrobat Pro
• JD Edwards
• Docusign
• Laserfiche
• Vanderbilt badging system
• Cornerstone learning management system
• COWNet

Benefits

• Health and Dental
• Flexible Spending
• Pension/Retirement Plans
• Term Life Insurance
• Long-term Disability
• Survivor Benefits
• Wellness Program
• Career Development Program
• Tuition Reimbursement Program
• Leave program: vacation, holidays, sick leave, major illness, and on-the-job injury
• 401(a) defined contribution plan (city contributes in lieu of Social Security contributions)
• Employee mandatory contribution: 11.5% of base pay (pre-tax and fully vested)
• Employer contribution: 12% of base pay
• Employer contribution vesting schedule: Less than 3 years 0%; 3 to 4 years 60%; 4 to 5 years 80%; over 5 years 100%; for employees age 55 and older, 100% vested
• EcoPass (unlimited trips on RTD core transit services)
• Commute Rewards (rewards based on commute mode)

Schedule and Work Conditions

• Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. (five 8-hour days)
• Weekly in-person front desk coverage at Westminster City Hall (HR Department)
• Remote work may be granted with supervisor permission after a 6- to 12-month training and onboarding period
• Physical requirements include constant sitting; occasional walking, standing, squatting, reaching, twisting, bending, kneeling, climbing, balancing, and reaching below shoulder for filing and storage
• Occasional lifting/pushing/pulling of up to 25 pounds with dollies and carts; frequent lifting/carrying/pushing/pulling of up to 10 pounds
• Working conditions are primarily indoor and sedentary, with periods of high activity and high stress

Application and Pre-Employment Requirements

• Background checks include employment references and criminal history
• When applicable, background checks may include credit check, driver license record, and education verification
• Drug screen required
• Must be legally entitled to work in the United States