Human Resources Technician

Johnston County, NC is seeking a detail-oriented, customer-focused Human Resources Technician to provide on-site administrative and front-desk support. This position helps keep HR operations running smoothly, from maintaining accurate personnel records to supporting employees and departments with day-to-day HR and payroll-related updates. The role is based in Johnston County, NC (onsite).

Salary: USD 47,595 - 80,911 per year. Education: Associate degree in accounting, business, or technical field (community college).

What you will do

• Act as the department’s initial point of contact, interacting with the public in person, by email, and by telephone and providing appropriate information.
• Gather, organize, and review personnel information to prepare reports and documents used for administrative decision-making.
• Prepare and respond to employment verification requests.
• Create and manage personnel action forms (PAFs) and employee memos for status changes, including entering information into the HRIS, printing, and distributing documents.
• Enter payroll and benefits status changes in the appropriate databases and coordinate transactions with Finance.
• Maintain county employee personnel files, including filing, auditing, and scanning employee personnel, medical, and workers’ compensation files.
• Process incoming and outgoing mail and faxes for the department.
• Respond to public information requests, assist applicants with applications, and clarify job qualifications and the selection process.
• Assist departments in complying with policies and procedures.
• Support employees with benefits questions, claim concerns, beneficiary changes, and status updates.
• Prepare security badges.
• Prepare training materials (handouts or presentations) and assist with planning and setup for employee meetings and training.
• Order supplies, oversee office machine maintenance, and coordinate with service vendors.
• Process departmental expenses, including invoices, purchase orders, and payment requests, ensuring accuracy and coordinating with Finance as needed.
• Provide backup HR support in areas such as recruitment, benefits, training, and safety.
• Coordinate onboarding of new employees, including new hire paperwork and preparation of orientation packets.
• Assist with special projects as needed.

What you bring

• Considerable knowledge of County and departmental policies, regulations, and procedures, with the ability to apply sound judgment.
• Professional communication skills, both orally and in writing, with the public.
• Ability to resolve problems and be resourceful in gathering and providing information.
• Ability to prepare and maintain accurate records.
• Ability to maintain confidentiality at all times.
• Ability to verify payroll documents and forms for accuracy and completeness.
• Ability to make arithmetic computations accurately and efficiently.
• Ability to plan and coordinate work to meet deadlines.
• Ability to establish and maintain effective working relationships with employees, departments, and the public.
• Ability to physically perform life operational support functions including stooping, reaching, walking, fingering, talking, hearing, and repetitive motions.
• Ability to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amounts frequently or constantly to move objects.
• Visual acuity to prepare and analyze data and figures, operate a computer terminal, and do extensive reading.

Technology

• HRIS

Important pre-employment information

• If the position requires a degree, official transcripts must be submitted within 30 days of hire.
• A pre-employment reference check will be conducted.
• A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
• A conviction record does not automatically disqualify you from employment unless otherwise required by state law. Each situation is reviewed on a case-by-case basis.