People Operations Associate - Benefits & Engagement

OppFi is seeking a People Operations Associate to support benefits and engagement programs across remote and in-person experiences. In this role, you will coordinate employee initiatives, strengthen internal communication, and help run key processes that shape the employee benefits and culture experience.

Working closely with cross-functional partners, you will combine proactive organization with hands-on event and program support, including engagement programming, Belonging@OppFi BRG coordination, and ongoing intranet and communications upkeep.

Key responsibilities

• Support cross-functional planning and execution of high-impact employee programs, including Thrive Where You Work Week, Annual Kick-Off, EOY celebrations, Belonging@OppFi programming, Town Halls, and recognition initiatives.
• Provide on-site support for company-wide events in Chicago, including detailed event readiness and execution support.
• Manage remote hotel room block requests for departmental onsites.
• Contribute to ideation and execution of engagement opportunities that support company culture across in-person, remote, and hybrid experiences.
• Own event vendor processes, including securing quotes and COIs, contract reviews, and vendor onboarding.
• Collect and analyze employee feedback to evaluate event effectiveness and inform future engagement strategy.
• Act as the primary point of contact for Belonging@OppFi BRG groups, coordinating meeting schedules, program approvals, vendor coordination, resource sharing, and internal communications.
• Facilitate selection of Belonging@OppFi/BRG-aligned charitable partners through OppFi’s charitable partner framework for annual giving.
• Coordinate and participate in the Belonging@OppFi new hire orientation presentation rotation.
• Maintain the company intranet by updating and auditing content, facilitate platform training and new hire onboarding sessions, and advocate for ongoing platform utilization, adoption, and enhancements.
• Draft and distribute internal announcements celebrating employee milestones such as birthdays and work anniversaries.
• Support internal communications plans by collecting content, developing digital assets, and producing polished presentation decks.
• Oversee the Belonging@OppFi presentation schedule for new employee orientation and participate as a regular presenter in the rotation.
• Support the operational success of company Town Halls by providing technical and logistical support for in-person and virtual formats.
• Process weekly recognition point distributions and maintain ongoing analysis of program utilization.
• Provide backup for New Hire Orientation Benefits presentation.
• Support quarterly and annual vendor review processes, including vendor engagement to secure required documentation.
• Assist with Annual Benefits Open Enrollment activities.
• Support End of Year audit and reconciliation activities.
• Process Tuition Reimbursement.
• Support benefits and wellness communication and education initiatives, plus additional benefits and perk programs as needed.
• Complete ad hoc projects as needed.

Requirements

• Education: High School Diploma required; a two or four-year degree in Business, Human Resources, or a related field is desirable.
• Experience: 3+ years of related administrative or project coordination experience, ideally within People Operations or Human Resources.
• Knowledge: Foundational understanding of employee benefits, employment law principles, and core People Ops/HR processes.
• Skills: Strong time management, organization, and professional communication skills with the ability to tailor messaging for diverse audiences.
• Analytics: Intermediate proficiency in Microsoft Excel or Google Sheets (v-lookups, pivot tables, formulas) to analyze program data.
• Content creation: Intermediate proficiency with presentation and design tools (PowerPoint, Google Slides, Canva, or Adobe) to create presentations and digital assets.
• Execution: Demonstrated ability to plan, prioritize, and complete deadline-driven projects.
• Collaboration: Ability to partner effectively with third-party vendors to meet deliverables.
• Work style: Flexibility and willingness to help where needed, with a strong focus on building positive relationships.
• Mindset: Problem-solving orientation with a high standard of quality, strong initiative, proactive approach, and resourcefulness.
• Personal attributes: High emotional intelligence and intellectual curiosity; open and receptive to feedback and coaching.
• Travel: Ability to travel to the corporate office in Chicago for periodic onsite company events as requested/required.

Tools and technologies

• Microsoft Excel
• Google Sheets
• PowerPoint
• Google Slides
• Canva
• Adobe

Equal opportunity

• OppFi is an equal opportunity employer and does not discriminate based on any actual or perceived legally recognized protected bases under local, state, federal law, or regulations.
• OppFi’s goal is to build an equitable workplace that actively works to dismantle systems of oppression in its processes, procedures, and interactions.
• OppFi will ensure that persons with disabilities are provided reasonable accommodation as defined by applicable laws and organizational policies.
• To request reasonable accommodation for the application or interview process, contact the People Team at [email protected].
• OppFi provides the “OppFi California Employee Privacy Policy” and related details under the California Consumer Privacy Act, including categories of personal information collected and rights under the policy.

Location: Remote (remote)

Compensation: USD 46,792 - 77,208 per yearly