People Operations Coordinator

The People Operations Coordinator supports Sunrise’s Human Resources team across benefits administration and employee lifecycle coordination in a hybrid Sioux Falls, SD role.

Responsibilities

• Act as the primary point of contact for HR team inquiries, routing questions to the appropriate team members.
• Create and maintain employee change forms and supporting documentation (for example, checklists, change notices, offer letters).
• Help maintain accurate employee records and personnel files within the HRIS.
• Coordinate onboarding activities, including leading New Employee Experience, new hire documentation, HRIS support, and benefits enrollment.
• Support offboarding from notice through final separation by confirming key dates, communicating with payroll, and updating records.
• Assist with HR metrics, compliance reporting, and audit support.
• Research and complete employee verification requests in a timely manner.
• Provide general HR administrative support and employee-facing assistance as needed.
• Administer day-to-day employee benefits programs, including medical, dental, vision, life insurance, disability, retirement, FMLA, paid leave, and work comp.
• Serve as the first point of contact for employee benefits and leave inquiries, including issue resolution.
• Support new hire enrollments, qualifying life event changes, and annual open enrollment.
• Maintain accurate benefits data within HRIS and vendor systems.
• Coordinate with Payroll to ensure benefit deductions and related transactions are processed accurately.
• Partner with benefit brokers, carriers, and vendors to resolve issues and support program administration.
• Collaborate on benefit communications, educational materials, and employee resources.
• Support compliance with applicable benefits regulations, including ACA, COBRA, ERISA, and state paid leave programs.
• Assist with benefits audits, reporting requirements, renewal processes, and vendor-related activities.
• Provide backup support for payroll processing and payroll-related administrative activities.
• Respond to employee payroll-related inquiries when serving as backup.
• Assist with payroll-related audits and data validation as needed.
• Provide backup support for recruiting activities, including resume review and candidate screening.
• Support job postings, applicant tracking system administration, and interview coordination.
• Assist with candidate communications, scheduling, and recruiting logistics.
• Coordinate onboarding preparation, communications, background checks, and new hire documentation.
• Support community outreach and job fairs.
• Support the Employee Engagement Specialist for company-wide events, activities, and programs; act as co-lead for Engagement Crew at the location.
• Assist with employee recognition programs and internal communications, including SharePoint.
• Facilitate New Employee Experience for Sioux Falls new employees and provide backup coverage for the Employee Engagement Specialist.
• Promote positive employee experience through engagement and culture-building initiatives.
• Demonstrate effective work with AI tools and maintain an open, curious approach to emerging technologies.

Requirements

• High school degree or GED required.
• Degree in HR Business Administration or related field preferred.
• 2+ years of experience in HR coordination or business administration preferred.
• Strong attention to detail; excellent written and verbal communication; ability to handle confidential information required.
• Strong customer service and employee support orientation required.
• Proficiency with UKG HRIS, payroll, and benefits administration preferred.
• Experience in multi-state or multi-plan benefits environment preferred.
• Strong organizational skills and ability to prioritize multiple tasks required.
• Superior skills with Microsoft Teams, Excel, Word, PowerPoint, Access, and Outlook preferred.

Technologies

• UKG HRIS
• Microsoft Teams
• Excel, Word, PowerPoint, Access, Outlook
• SharePoint
• HRIS and vendor systems
• Applicant tracking system

Benefits

• Medical
• dental
• vision
• life
• AD&D
• STD/LTD
• FSA
• PTO
• PVTO
• PPL
• 401k

Competencies

• Alignment with Sunrise Core Values
• Adaptability
• Communication
• Compliance
• Dependability & Flexibility
• Initiative
• Integrity
• Judgement
• Organizational Skills
• Productivity
• Professionalism
• Quality Service
• Teamwork
• Technical / PC Skills
• Work Quality

Compensation & Benefits

• Annual salary (DOQ): $46,432 - $66,331 - $82,120
• Benefits include Medical, dental, vision, life, AD&D, STD/LTD, FSA, PTO, PVTO, PPL, 401k and more
• For more details: www.sunrisebanks.com

Location: Sioux Falls, SD (hybrid)

Salary range: USD 46,432 - 82,120 per year

Education: High school degree or GED