Recruiter / Dispatcher

Quality Labor Services LLC is seeking a bilingual Recruiter/Dispatcher to manage the deployment of temporary staff for clients in Arlington Heights, onsite. This role blends talent sourcing, screening, and interview coordination while acting as the primary liaison between clients and candidates to ensure smooth placements and ongoing support.

Responsibilities

• Collaborate with clients to understand their temporary staffing needs.
• Collaborate with hiring managers to identify and draft detailed job duties and hiring criteria.
• Source candidates through various channels including job boards, social media, networking, and referrals.
• Screen resumes and conduct initial interviews to assess qualifications and fit.
• Maintain a database of candidates.
• Coordinate interview schedules between clients and candidates.
• Provide ongoing communication and support to both clients and candidates throughout the hiring process.
• Assist with onboarding and ensure a smooth transition for placed candidates.
• Schedule and dispatch temporary workers based on client needs, ensuring the right personnel are assigned to appropriate roles.
• Serve as the primary point of contact for clients and temporary staff, addressing inquiries, providing updates, and resolving issues.
• Maintain accurate and up-to-date records of staff assignments, forms, and client orders in the dispatch system.
• Handle staffing-related issues that arise quickly and effectively to maintain client satisfaction and operational efficiency.
• Assist with reporting workers' compensation claims, injury reports, paperwork, follow-up calls, etc.
• Assist clients with worker issues that require disciplinary action, performance improvement, etc.
• Build and nurture professional relationships with clients, understanding their unique workforce needs and preferences.
• Ensure all dispatching processes comply with company policies, labor laws, and safety regulations.
• Ensure compliance with federal, state, and local employment laws, regulations, and company policies.
• Performs other duties as assigned.

Requirements

• Bilingual English/Spanish
• Good verbal and written communication skills (phone, email)
• Good interpersonal skills
• Ability to create and implement sourcing strategies for recruitment for various roles
• Competent in using recruitment software and job boards
• Proactive and independent with the ability to take initiative
• Good time management skills with a proven ability to meet deadlines
• Ability to work in a fast-paced environment and manage multiple priorities
• Ability to quickly learn applicant-tracking software or other recruitment systems
• Competent with Microsoft Office Suite or related software
• Ability to work flexible hours, including weekends, as needed
• Travel to client locations as needed

Technologies

• Applicant Tracking Software (ATS)
• Recruitment software
• Job boards
• Microsoft Office Suite

Benefits

• 401(k)
• 401(k) matching
• Health insurance
• Paid time off
• Vision insurance

Shift and Hours

• Work 8+ hours (depending on the workload that day)
• Monday - Thursday (9 am-5 pm+), Friday (8 am-4 pm+)
• Please note: We also need flexibility, and occasional overtime/weekends.

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Able to lift up to 15 pounds at times

Job Type

Full-time

Pay

From $19.00 per hour

Language

Spanish required; bilingual English/Spanish capability is essential.

Work Location

Onsite in Arlington Heights, IL

Application Question(s)

• Are you able to work the stated hours plus additional hours before or after the shift or weekends, if needed?