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Job Description

Nox Group is hiring an onsite Talent Acquisition Coordinator in Phoenix, AZ. In this role, you will help keep the offer-to-hire process running smoothly in Greenhouse Recruiting, supporting accurate offers, complete pre-onboarding documentation, and ready handoffs to onboarding. If you enjoy bringing structure to high-volume workflows and improving the candidate experience through reliable execution, this position offers a clear path to impact.

Responsibilities

  • Provide a high level of customer service to candidates and internal stakeholders.
  • Own the end-to-end offer process in Greenhouse Recruiting, from recruiter hand-off through signed offer to hired status.
  • Generate offers and complete compliance verification to ensure approvals and documentation are handled correctly.
  • Serve as a critical checkpoint to confirm every offer, required compliance document, and candidate transition to hired status is managed accurately and efficiently.
  • Manage pre-hire documentation collection, validation, and tracking for professional hires, including OSHA 10/30 credentials, per diem documentation, and other required pre-employment items, ensuring everything is accurate, complete, and received before onboarding handoff.
  • Support pre-onboarding candidate and applicant communications during the offer stage.
  • Assist talent acquisition specialists with support needed during the offer process.
  • Verify that information flows correctly from the applicant tracking system to the appropriate teams (example provided: payroll employee referral report).
  • Track and manage the new hire pipeline, including status management, new hire orientation readiness, and onboarding tracking.
  • Proactively identify bottlenecks, recurring issues, and improvement opportunities, then bring forward recommended solutions in partnership with Talent leadership.
  • Help document and maintain offer management and pre-onboarding operating procedures for consistent execution across the Talent Acquisition team.
  • Collaborate daily with Onboarding, Payroll, Human Resources, People Experience, and the Operations Executive Assistant Team.
  • Act as the first line of support for questions about offer management and pre-onboarding Talent Acquisition operating procedures and best practices.

Requirements

  • 3–5 years of experience in recruiting coordination, talent acquisition operations, human resources, or a highly organized administrative role (preferred).
  • Experience working within an Applicant Tracking System (ATS); Greenhouse experience highly preferred.
  • Working knowledge of recruiting and HR processes, with experience supporting offer management, pre-employment, onboarding, or full-cycle recruiting (preferred).
  • Exceptional organizational skills to manage high-volume, variable workload while maintaining accuracy and urgency.
  • Ability to take ownership of processes and drive tasks to completion, proactively resolving issues that could delay hiring.
  • Strong problem-solving and critical thinking skills, with a focus on identifying inefficiencies and implementing practical solutions.
  • Strong attention to detail, especially when handling offer documentation, compensation details, approvals, candidate information, and ATS data integrity.
  • Strong coordination skills across recruiters, hiring managers, HR, compensation, and other stakeholders to keep candidates moving efficiently from offer through hired status.
  • Strong written and verbal communication skills for clear, timely updates to candidates and internal partners.
  • Ability to work independently with sound judgment, recommending solutions or escalating issues when needed.
  • Process-minded approach with continuous improvement and workflow simplification.
  • Ability to track offer-stage activity and provide visibility into offer status, aging, acceptance, and hiring progress.
  • Bilingual is a plus.

Tools

  • Greenhouse Recruiting (GHR)
  • Applicant Tracking System (ATS)

Safety level: This is a safety sensitive position, and all applicable policies including drug test and background check will apply.

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