Human Resource and Operations Specialist

Sunkeeper Solar is hiring a full-time Human Resource and Operations Specialist for its downtown Brooklyn office.

Responsibilities

• Manage the full employee lifecycle, including onboarding, offboarding, role changes, and personnel file maintenance
• Coordinate recruiting logistics: job postings, interview scheduling, offer letters, and background checks
• Administer benefits activities such as enrollment, open enrollment, and life-event changes; act as a liaison with brokers and carriers
• Draft and maintain company policies and ensure the employee handbook stays current; roll out policy updates and support compliance with federal, state, and local employment laws (I-9, E-Verify, FMLA, ADA, FLSA, required postings)
• Track PTO, leaves of absence, and performance review cycles
• Serve as first point of contact for routine employee questions and employee relations matters, escalating when needed
• Prepare HR reports and maintain accurate employee data in HR systems
• Complete company regulatory paperwork as needed
• Process weekly payroll in Paychex Flex, ensuring accuracy and on-time delivery
• Record and maintain payroll-relevant changes including new hires, terminations, pay changes, deductions, garnishments, and bonuses
• Reconcile timekeeping data and benefit deductions each payroll cycle
• Coordinate with Paychex on quarterly and year-end tax filings, W-2s, and tax notices
• Support 401(k) contributions, workers’ compensation audits, and payroll-related reporting for finance
• Answer employee payroll questions and resolve payroll discrepancies promptly
• Administer Google Workspace (GMail, Drive/Shared Drives, and related tools)
• Create, modify, suspend, and remove user accounts for onboarding and offboarding
• Manage groups, shared drives, calendars, and permissions
• Enforce security settings including 2-step verification, password policies, and data-sharing controls
• Manage license allocation and billing; handle email routing, aliases, and delegated access requests
• Train employees on Workspace tools and best practices
• Provide first-level IT support for employee issues involving hardware, software, printers, Wi-Fi, and account access
• Set up, configure, and track laptops, phones, and tablets; maintain an equipment inventory
• Reset passwords, manage MFA, and troubleshoot common software issues
• Escalate complex issues to managed service providers or outside vendors and follow through to resolution
• Manage software licenses and SaaS subscriptions
• Document IT procedures and support basic security awareness (phishing and device security)
• Monitor the existing network and firewall
• Proactively review existing systems and processes to ensure optimal performance and security, recommending improvements as necessary
• Handle Department of Labor reporting and communications, licensure renewal, and ensure annual and other state filings are completed
• Oversee daily office operations including supplies and equipment
• Manage vendor and service provider relationships (building management)
• Coordinate office events, meetings, visitors, and deliveries
• Maintain office safety, access control (keys, badges), and emergency procedures
• Track office-related expenses and support budgeting
• Receive, sort, and distribute incoming mail and packages; scan and route invoices, checks, and legal or tax notices; manage outgoing shipments and courier pickups

Requirements

• Bachelor's or Associate’s degree
• Experience administering Google Workspace
• 2+ years of experience in HR, payroll, or operations administration, ideally in a small or mid-sized company with multiple-hat responsibilities
• Hands-on experience processing weekly payroll in Paychex Flex or similar software
• Experience drafting company policies and procedures with strong written communication
• Ability to work outside during hot and cold weather, climb ladders, and be comfortable on new building construction sites without an elevator
• Must be able to complete all physical requirements of the job with or without a reasonable accommodation

Technologies

• Google Workspace (GMail, Drive/Shared Drives, calendars, permissions, aliases, 2-step verification)
• Paychex Flex, Paychex
• W-2s
• MFA
• Quickbooks Online
• MS Suite
• Asana
• Procore

Benefits

• Company-paid health, dental, and vision insurance
• 11 paid holidays
• Company-paid lunch when working on-site
• 12 days of paid vacation
• 401(k) + Matching

Desired Skills, Certifications, & Experience

• Certifications in network or endpoint security/management
• Certifications in IT Operations
• Certifications across software/platform environments (Google Workspace, Microsoft 365, etc.)
• Persuasive and concise written and verbal communication
• Willingness to learn new ideas
• Detail oriented and organized approach
• Positive attitude and desire to work in person within a team
• Payroll certification: Fundamental Payroll Certification (FPC) or Certified Payroll Professional (CPP)
• Software & competencies: Quickbooks Online, Google Workspace, Paychex or other payroll platforms, MS Suite, Asana, Procore

Reporting

• Reports to the Managing Partner

Location

• Full-time, in-person role at Sunkeeper’s downtown Brooklyn office
• Location: Brooklyn, NY (onsite)

Compensation & Additional Details

• Salary range: $70,000 to $85,000 per year
• Discretionary bonuses may be paid based on job performance on an annual basis