Human Resources Coordinator

The Human Resources Coordinator role at Network For Hope is based onsite in Louisville, KY, and provides administrative and operational support to the HR department, with a focus on employee records management, HRIS data integrity, benefits processing, onboarding assistance, and handling employee inquiries.

Responsibilities

• Deliver timely, customer-focused HR assistance to employees and managers.
• Maintain precise employee records, personnel files, and HRIS data while upholding confidentiality and regulatory standards.
• Oversee lifecycle documentation including onboarding, status changes, transfers, promotions, and terminations.
• Assist with payroll-related administrative changes and relay updates bi-weekly to the payroll processing team to ensure accurate payroll execution.
• Ensure all required documentation is completed and securely stored in personnel and confidential files.
• Support compliance efforts by managing postings, documentation, audits, and tracking recurring requirements with the HR Generalist.
• Support annual Motor Vehicle Record background checks and related follow-up as directed by the HR Manager.
• Act as the primary contact for general HR inquiries and direct staff to appropriate resources.
• Track HR metrics, evaluations, deadlines, and milestones (anniversaries and birthdays); provide reporting to executive leadership as requested.
• Assist in coordinating recognition program rewards as needed.
• Coordinate the launch of introductory period evaluations and annual performance reviews.
• Support recruitment activities by coordinating candidate interviews, including phone screens, hiring manager interviews, and peer interviews, while maintaining timely communication with candidates and internal stakeholders.
• Assist with onboarding tasks including new hire paperwork, I-9 compliance, orientation scheduling, and required documentation.
• Support processes for collecting immunization documentation for new hires.
• Ensure timely enrollment of new hires into recognition programs and maintain records for transfers, promotions, status changes, and terminations.
• Serve as a back-up presenter for new employee benefit orientation, gathering paperwork and processing benefit details with carriers as needed.
• Maintain records of carrier bills for benefits administration and coordinate with Finance for reconciliation; assist with open enrollment and communications.
• Draft electronic communications for leadership and staff using available Employee Assistance Program resources.
• Provide administrative support for leave of absence processes, including documentation collection and system updates, escalating eligibility concerns to the HR Generalist.
• Track time off in the HRIS and other monitoring systems; upload Safety Incidents/First Reports of Injury, preserving confidentiality of medical records.
• Support ongoing HR initiatives such as performance evaluations, compliance projects, employee programs, and annual processes; assist with events and engagement efforts while upholding applicable employment laws.

Requirements

• Post-secondary education is required; a Bachelor's degree in human resources or a related field is preferred.
• Minimum of two years of experience in human resources, office or administrative support within a professional environment; related experience may substitute education requirements.

Technologies

• HRIS

Benefits

• Health, dental, and vision insurance
• Paid time off
• 401(k) retirement plan
• Life and disability insurance
• Discounts on pet insurance
• Wellness programs including Calm
• Education reimbursement
• Flexible scheduling options
• On-the-job training