Human Resources Coordinator

IntouchCX is seeking a Human Resources Coordinator to support the HR Management Team and act as a key point of contact for employees. In this onsite role in Altamonte Springs, FL, you will help keep HR operations running smoothly by supporting onboarding activities, maintaining accurate employee records, and coordinating key HR processes in line with legislative requirements.

Working with HR teams and multiple departments, you will manage administrative needs that keep documentation complete and data reliable, while also responding to HR communications and coordinating background security checks. The position also includes ongoing maintenance of HR spreadsheets and databases to ensure information is accurate and monitored regularly.

What you’ll do

• Prepare electronic new-hire orientation packages
• Enter new-hire data into the internal HR system
• Maintain employee records and ensure filing systems stay accurate, privacy-safe, and confidential
• Support HR processes to ensure they meet legislative requirements
• Verify completion of new-hire documentation, follow up with employees, and ensure required paperwork is received
• Ensure background security checks are completed and escalate or report results as appropriate
• Respond to HR communications
• Maintain HR spreadsheets and databases, ensuring information is accurate and reviewed regularly
• Collaborate with various departments and employees at all levels
• Handle HR administrative aspects as needed

What you bring

• At least 2 years of HR experience
• Some post-secondary education or completion of post-secondary schooling (preferred)
• Ability to learn a variety of software programs
• Strong analytical, problem-solving, and decision-making skills
• Ability to multitask and self-manage your workday
• Extensive people skills, with the ability to interact with employees at all levels and with diverse backgrounds
• Ability to establish and enforce organizational standards
• Ability to adhere to organizational policies and procedures
• Ability to plan and monitor for results
• Maintain good attendance and punctuality
• Prior working knowledge in Google and Microsoft software (required)

Technologies

• Google software
• Microsoft software

Compensation and benefits

This onsite position offers USD 21 to 22 per hour. IntouchCX provides industry-leading medical, vision, and dental benefit plans paid by the employee, along with paid time off and sick time leave benefits where applicable by legislation. The company also offers career growth opportunities.