Human Resources Director

Los Angeles Growth - Highgate Hotels is seeking a Human Resources leader to oversee HR operations, compliance, training, and employee relations onsite in Los Angeles.

Responsibilities

• Direct and supervise Human Resources staff.
• Prepare and maintain the Human Resources budget.
• Maintain current knowledge of HR regulations and laws and ensure property-level compliance.
• Participate in EEO, Unemployment, Wage & Hour, Worker’s Compensation, OSHA, ADA, and Immigration and Naturalization Service hearings; implement policies and programs to support compliance.
• Communicate new policies, information, and directives to all employees.
• Instruct HR staff on interpretation of HR policies and procedures; monitor staff compliance with those policies and procedures.
• Coordinate and monitor recruitment, screening, and reference checking for all non-exempt personnel.
• Recruit, interview, and recommend exempt personnel.
• Maintain employee benefits programs.
• Set up, approve, and maintain wage and salary programs, including performance evaluations.
• Recommend and/or approve employee transitions including new hire, transfer, promotion, and similar actions.
• Maintain an open door policy.
• Monitor and analyze turnover statistics.
• Conduct training classes and participate in orientation programs.
• Update and submit required reports in a timely manner.
• Participate in and monitor safety committee activity in compliance with Loss Prevention SOP’s; ensure compliance with HR-related Loss Prevention SOP’s.
• Establish and maintain a safety incentive program.
• Become a certified trainer in all current HR training modules.
• Participate in and monitor effectiveness of the Highgate Hotel Enrichment committee.
• Maintain the Heroes of Hospitality (Employee of Month/Year) program.
• Practice positive employee relations, including coaching, counseling, and discipline.
• Develop and maintain “no cost” benefit programs.
• Monitor Service Standards by Position training program.
• Develop managers for future advancement.
• Ensure managers use coaching, counseling, and discipline to address issues and concerns.
• Ensure the Associate Opinion Survey is completed by all employees.
• Condense and expedite paperwork, develop internal communications, and improve record keeping.
• Develop and maintain a suggestion box program.
• Plan and edit the employee newsletter.
• Manage personnel files.
• Manage resume and application files.
• Develop and monitor recruitment resources.

Requirements

• At least 5 years of progressive Human Resources experience in a hotel or related industry; or a 4-year college degree plus at least 2 years of related experience; or a 2-year college degree plus 3 or more years of related experience.
• Previous supervisory responsibility required.
• College course work in a related field helpful.
• Familiarity with and knowledge of employment laws required.
• Long hours sometimes required.
• Maintain a warm and friendly demeanor at all times.
• Effectively communicate verbally and in writing with all level of employees and guests in an attentive, friendly, courteous, and service-oriented manner.
• Listen to, understand, and clarify concerns raised by employees and guests.
• Ability to multitask and prioritize departmental functions to meet deadlines.
• Attend all hotel-required meetings and trainings.
• Participate in M.O.D. coverage as required.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling (which varies based on hotel needs).

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law
• For Employees Based in Washington: 8 paid holidays per year
• For Employees Based in Washington: Up to 20 days of paid vacation per year, based on classification and length of service
• For Employees Based in Washington: Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over
• For Employees Based in Colorado: 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• For Employees Based in Colorado: Up to 20 days of paid vacation per year, based on classification and length of service
• For Employees Based in Colorado: 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked
• For Employees Based in California: 8 paid holidays per year
• For Employees Based in California: Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO
• For Employees Based in California: Paid Sick Time accrues at 1 hour for every 30 hours worked; unused time carried over up to a maximum of 80 hours
• For Employees Based in California: employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next

Location & Posting

• Location: Los Angeles, CA (onsite)
• Posting date: 10/8/2026
• Open for at least: 75 days