Human Resources Generalist

AWAIC offers an onsite Human Resources Generalist role in Anchorage, AK with a competitive annual salary of USD 73,000. This position combines hands-on HR operations with a culture that emphasizes trauma-informed care, diversity, and mission-driven service. You will support recruiting, onboarding, employee relations, benefits and compensation administration, policy guidance, compliance, and HR recordkeeping, helping both staff and volunteers thrive in a supportive environment.

Benefits

• 403(b) retirement plan
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid jury duty
• Paid time off
• Parental leave
• Vision insurance

Responsibilities

• Oversee recruiting and hiring coordination, including posting positions, assisting managers with screening, coordinating interviews, and drafting offer letters
• Own onboarding and offboarding processes, covering background checks, new hire orientation, exit interviews, and termination documentation
• Serve as a primary contact for employee questions about HR policies, benefits, leave, and workplace concerns
• Administer benefits with open enrollment support, plan changes, vendor communications, and benefits reconciliation
• Manage workers' compensation processes, including incident reporting, filing claims, insurer coordination, employee leave tracking, payroll reporting, and follow-up to ensure compliance
• Maintain personnel files, HR records, and other compliance documentation
• Support employee relations, performance management, coaching documentation, and corrective action processes
• Develop and maintain HR policies, procedures, and handbook updates in line with federal, state, and local laws
• Coordinate as a liaison between AWAIC and the PEO for HR matters
• Develop, implement, and manage AWAIC’s volunteer program
• Coordinate required training, certifications, and compliance reporting
• Prepare HR reports and metrics for leadership as needed
• Maintain compliance with applicable employment laws and best practices; review policies to stay compliant
• Stay current on trends and best practices and advise leadership accordingly
• Support culture-building, employee engagement, and retention aligned with the agency’s mission and values
• Perform other duties as assigned

Requirements

• Sound judgment, critical thinking, and strong reasoning abilities
• Ability to understand and follow all agency policies and procedures
• Knowledge of Trauma-Informed Care practices and applying them to care continuity
• Cultural humility and the ability to foster positive, supportive relationships
• Knowledge of crisis intervention, de-escalation, and prevention strategies
• Respect for diversity and sensitivity to cultural differences across ethnicities and incomes
• Ability to blend evidence-based analysis with practical wisdom for decision making
• Commitment to staying informed on innovative services for AWAIC’s population
• Strong problem-solving and conflict-resolution skills
• Proven ability to work independently, manage multiple projects, meet deadlines, and prioritize effectively
• Proficiency with standard office software and applications
• Ethics, integrity, fairness, and trustworthiness in all interactions
• Excellent verbal and written communication, including public communication skills
• Effective interpersonal communication with a supportive and positive style
• Ability to show empathy and compassion aligned with the organization’s principles
• Strong self-discipline, confidence, and commitment to ongoing self-development
• Bachelor’s degree and a minimum of 3 years of relevant HR experience

Working Conditions

• Noise level is mild to moderate, typical of office and residential settings
• Ability to communicate clearly and exchange accurate information in conversations
• Ability to observe details within close range
• Ability to remain in a stationary position for extended periods
• Ability to move around the office to access files and equipment
• Frequent use of a computer and related office machinery
• Ability to ascend and descend stairs, potentially without elevator assistance
• Occasional lifting of items up to 40 pounds, including while using stairs
• Occasional stooping or kneeling
• Exposure to topics related to domestic violence, abuse, substance use, and other sensitive issues

Note

This description outlines primary duties and responsibilities. Employees may be asked to perform additional job-related duties as needed, and must follow any other instructions or assignments given by authorized personnel.