Human Resources Generalist

Responsibilities

• Serve as liaison with the Business Director and staff to address employee relations matters, escalating issues as needed.
• Assist managers in handling and documenting performance issues, and participate in disciplinary discussions or separations.
• Manage onboarding and offboarding for attorneys and professional staff, including preparing documentation and conducting new-hire orientations.
• Act as the primary point of contact for inquiries related to HR policies, procedures, benefits, and talent services.
• Maintain accurate and current employee change records in the HRIS system, specifically Workday.
• Oversee annual benefits open enrollment and coordinate with employees and the shared services benefits team to resolve issues.
• Provide guidance in administering employee benefits programs, including enrollments, changes, and terminations.
• Prepare and maintain reports and assist with leave of absence administration (FMLA, STD, Workers’ Compensation), coordinating with employees and third-party administrators.
• Lead recruiting efforts for professional staff.
• Collaborate with managers and attorneys to define job requirements and craft job descriptions.
• Engage with employment agencies for direct placement and temporary staffing needs.
• Support the performance review process and related communications in partnership with the Business Director for professional staff.
• Identify development opportunities and recommend training and development approaches.
• Create and assist with HR reports, audits, and compliance documentation; provide HR metrics as needed.
• Manage leaves, time-off policies, internal processes, and plan internal events.
• Contribute to ongoing HR process improvements and assist other Greenberg Traurig offices as needed.

Requirements

• Discretion and professionalism when handling confidential information.
• Excellent interpersonal and written and verbal communication skills, with a professional demeanor.
• Ability to build relationships across all levels of the organization.
• Strong attention to detail and strong organizational skills to manage time and meet deadlines in a fast-paced environment.
• Ability to work under pressure, prioritizing multiple tasks to meet deadlines.
• Commitment to delivering high-quality client service and proactively seeking improvements.
• Analytical, with problem-solving skills, initiative, sound judgment, and reliable follow-up.

Technologies

• Windows-based tools
• Microsoft Word
• Microsoft Excel
• Microsoft Outlook
• HRIS and ATS platforms
• Workday
• Microsoft Copilot
• ChatGPT

Benefits

• Discretionary bonus
• Health insurance with optional HSA
• Short-term disability
• Long-term disability
• Dental insurance
• Vision care
• Life insurance
• Healthcare and Dependent Care Flexible Spending Accounts
• 401(k)
• Vacation
• Sick time
• Employee assistance program
• Voluntary accident insurance
• Voluntary life
• Voluntary disability
• Voluntary critical illness and cancer insurance
• Pet insurance
• Commuter and transit programs

Position Summary

The Talent Services Generalist provides administrative and operational support to the Talent Services department across onboarding, employee relations, benefits administration, and compliance. This role serves attorneys and professional staff throughout the employee lifecycle, helping ensure a positive and seamless experience. The position partners with colleagues across the firm to deliver consistent HR services.