Human Resources Generalist

Marshall Investigative Group (MIG) offers a Human Resources Generalist role based in Park Ridge, IL (onsite), supporting day-to-day HR operations and ongoing initiatives that strengthen organizational effectiveness. The position is supported by compensation of USD 60,000 to 75,000 per year and includes flexible day scheduling benefits, expense and mileage reimbursements that exceed the industry. MIG also covers all expenses, including training, licensing, and testing fees, and provides comprehensive benefits for Full-Time agents.

Responsibilities

• Act as the first point of contact for employee escalations and workplace concerns, conducting timely, thorough investigations as needed
• Partner with the Performance Team to support goal management, training, and employee communication
• Author monthly employee newsletters with the HR Team
• Maintain accurate, compliant HR records by creating and overseeing a structured file management system with consistent standards and data governance
• Advise managers on employee relations matters, offering guidance aligned with company policy and employment law
• Support employee engagement programs and initiatives that promote a positive, inclusive workplace culture
• Ensure compliance with federal, state, and local employment laws and company policies
• Use ADP Workforce Now for reporting, employee record maintenance, and process optimization
• Support recruitment and onboarding efforts as needed to help ensure a consistent candidate and new-hire experience
• Participate in HR audits, policy updates, and process improvement initiatives
• Handle other HR-related duties and special projects as assigned

Requirements

• Minimum 5 years of progressive Human Resources experience
• Strong background in employee relations, investigations, and conflict resolution
• Demonstrated experience coaching, training, and leading performance improvement conversations
• Proficiency with ADP Workforce Now (preferred)
• Working knowledge of HR compliance and federal and state labor laws
• Exceptional organization skills, including the ability to inventory, catalog, normalize, standardize, and govern HR files
• Strong attention to detail, analytical ability, and problem-solving skills
• Excellent communication skills, both written and verbal
• Bachelor’s degree in Human Resources, Business Administration, or related field (preferred)
• PHR or SHRM-CP certification (preferred)

Travel Requirements

This position may require travel within your investigative region to accommodate full-time hours and client needs.