Human Resources Manager

The Human Resources Manager will help shape and sustain Shreiner Tree Care’s workforce culture in a hands-on, field-aware role. This position supports recruiting, onboarding, workforce development, compliance, coaching, and retention systems to help employees grow alongside the organization.

Key Responsibilities

• Design and execute recruitment strategies to attract experienced arborists, climbers, groundsmen, PHC technicians, and support staff.
• Build and maintain professional industry relationships.
• Screen candidates for both technical aptitude and cultural alignment with Shreiner standards of respectful, friendly, and hardworking conduct.
• Coordinate and conduct structured employee interviews and skills assessments, and oversee employment offers.
• Develop and continuously improve a structured onboarding program to support safe, productive, and confident new-hire starts.
• Ensure new field employees complete thorough orientation covering industry requirements, PPE standards, equipment operation protocols, and the Shreiner safety culture.
• Assign mentors and define 30/60/90-day check-in milestones for all new hires.
• Coordinate licensing, certification tracking, and required training, including pesticide applicator, CDL, ISA credentialing, and TCIA accreditation standards.
• Cultivate a welcoming culture where new employees feel valued, informed, and positioned for long-term success.
• Build and manage a skills development program that supports clear advancement pathways from groundsman to climber to arborist certification.
• Partner with ISA-certified arborists and PHC techs to design internal training programs aligned with industry best practices.
• Provide one-on-one coaching to crew leaders and team members focused on communication, problem solving, and management.
• Facilitate performance review schedules that emphasize constructive feedback, growth, and measurable outcomes.

Required Qualifications

• 5+ years of progressive HR experience, including at least 2 years in a field-based, trades, labor-intensive, or outdoor services industry (tree care, landscaping, construction, utility, agriculture, or similar strongly preferred).
• Experience building or significantly improving onboarding and workforce development programs.
• Track record coaching frontline supervisors and managers through performance and employee relations situations.
• Proven ability to build trust and credibility with both field crews and office leadership.
• Strong organizational skills with the ability to manage competing priorities in a dynamic, seasonal business environment.
• Proficiency in applicant tracking and Microsoft Office / Google Workspace.

Work Location

King of Prussia, PA (onsite)

Salary

USD 110,000 per yearly

Tools & Technologies

• Applicant tracking
• Microsoft Office
• Google Workspace

Benefits

• Competitive salary commensurate with experience
• Potential for annual bonus
• Health, dental, and vision benefits
• Paid time off and holidays
• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Competencies & Soft Skills

• Communicates with directness, honesty, and genuine respect at every level of the organization.
• Demonstrates patience to coach and the courage to hold the line when accountability requires it.
• Leads with empathy while maintaining professionalism and fairness.
• Balances strategic workforce planning with the ability to have difficult conversations in the field.
• Brings energy and optimism to building people up, not only managing them.