Human Resources Manager

Reach for Resources, Inc. is seeking a Human Resources Manager based in Edina, MN (onsite) to help build a safe, compliant, inclusive, value-driven workplace. In this role, you will manage day-to-day HR operations and partner closely with leadership, Finance, and external employment counsel while supporting employee relations, leave administration, performance processes, and HR systems.

What You’ll Do

• Act as a primary HR resource for managers and employees on employee relations, performance concerns, discipline, attendance, policy interpretation, leave, accommodations, and general HR questions.
• Provide coaching and guidance to clarify expectations, address workplace concerns, support respectful communication, and connect employees to appropriate resources.
• Coach managers through performance management, including documentation, corrective action, performance improvement plans, difficult conversations, and termination considerations with attention to appropriate PIP use, clear goals and expectations, documentation, follow-up, and ongoing manager support.
• Develop and deliver ongoing manager training on HR-related topics such as performance management, documentation, employee relations, respectful workplace practices, leave and accommodation awareness, policy application, and effective supervision.
• Support 90-day and annual performance review cycles by administering the review process, supporting manager follow-up, ensuring documentation, and driving process improvement.
• Partner with leadership to support employee engagement, retention, manager development, and value-aligned people practices.
• Receive, assess, document, and respond to employee complaints and workplace concerns.
• Conduct or support impartial workplace investigations related to complaints and concerns involving harassment, discrimination, retaliation, mistreatment, conduct, or other employment matters, while maintaining confidential notes, findings, and related records.
• Monitor federal, state, and local employment law updates and translate changes into policies, procedures, notices, training, and organizational practices.
• Review, update, and recommend revisions to HR policies, procedures, employee communications, and related practices to reflect organizational needs and applicable requirements.
• Administer and coordinate employee leave processes including FMLA, Minnesota Paid Family Medical Leave (PFML), short-term disability, long-term disability, ADA leave, PTO, unpaid leave, bereavement, jury duty, and other time-away processes.
• Meet with employees regarding leave and accommodation needs, provide required forms and instructions, track leave status, and coordinate with Finance on benefits, premiums, PTO supplementation, deductions, and return-to-work timing.
• Support the interactive ADA accommodation process, including documentation review, manager consultation, accommodation agreements, follow-up, and confidential recordkeeping.
• Maintain separate, confidential documentation for medical, leave, ADA, PFML, STD/LTD, and accommodations with restricted access apart from general personnel files.
• Support benefits administration tasks including new-hire benefits review, benefits election approval, benefits reconciliation, PFML enrollment, Open Enrollment support, and benefits troubleshooting.
• Post approved positions, maintain job descriptions, support recruiting workflows, and assist with job posting language, screening questions, offer-letter troubleshooting, and recruiting process improvements.
• Manage biweekly new-hire onboarding and orientation including onboarding launch, HRIS setup, welcome communications, onboarding monitoring, I-9 review, background study submission, driver checks, and Minnesota New Hire Reporting.
• Coordinate new-hire training setup and HRIS system Paylocity training.
• Support voluntary and involuntary offboarding workflows including exit information, HR documentation, separation coordination, unemployment documentation, and partnership with the Executive Team.
• Support exit interviews and monitor themes or trends that may inform retention, culture, or process improvements.
• Serve as an HRIS system administrator and point of contact for HRIS systems including Paylocity recruiting, onboarding, employee events, documents, performance, benefits, time and labor, workflows, permissions, and general troubleshooting.
• Maintain personnel records, employee documentation, I-9 records, compliance documentation, wage/status-change records, position descriptions, and other HR files in accordance with organizational practices and applicable requirements.
• Support employee wellness and HR-related services such as engagement surveys, pulse surveys, anniversary recognition, PTO milestone administration, employment verifications, and employee letters.
• Recommend process improvements that strengthen compliance, employee experience, manager support, and administrative efficiency.

What You Bring

• 3+ years of progressive professional human resources experience, including experience with employee relations, HR administration, performance management, compliance, leave administration, accommodations, or HRIS administration.
• Experience with FMLA, ADA accommodations, short-term disability, and long-term disability leave; Minnesota Paid Family and Medical Leave (MNPFML) experience is a plus.
• Working knowledge of applicable federal, state, and local employment laws and HR practices related to employee relations, leaves of absence, accommodations, wage and hour requirements, workplace conduct, and confidential employee records.
• Experience supporting employee relations matters including documentation, performance concerns, workplace complaints, difficult conversations, and appropriate escalation.
• Ability to exercise sound judgment when handling sensitive, confidential, or potentially high-risk employee matters.
• Strong written and verbal communication skills with a clear, professional, and compassionate approach for employees, managers, leadership, vendors, and external partners.
• Strong organizational skills to manage multiple deadlines, competing priorities, confidential matters, and frequent interruptions.
• High attention to detail and ability to maintain records, track follow-up items, and complete compliance-related tasks accurately.
• Ability to maintain confidentiality and safeguard sensitive employee, medical, leave, accommodation, and personnel information.
• Experience using an HRIS and proficiency with Microsoft Office Suite; Paylocity experience is a plus.
• Ability to work independently while collaborating effectively with managers, leadership, Finance, and the Executive Team.
• Demonstrated ability to navigate conflict and emotionally sensitive workplace situations with neutrality, professionalism, and sound judgment.
• Ability to identify potential HR, employment-law, or compliance risks and appropriately escalate to organizational leadership and/or legal counsel.

Technologies

• Paylocity
• Microsoft Office Suite

Benefits

• Generous PTO package with 15 days for full-time staff, increasing each year worked
• 13 floating holidays annually for full-time employees
• Medical, dental, and vision insurance
• Life insurance, AD&D, critical illness, hospital, legal, accident, and pet insurance
• Retirement savings plan with company matching
• Company-paid MN PFML/Short-term Disability/Long-term Disability
• Flexible schedule
• Mileage reimbursement
• Caring, supportive supervisors
• Focus on wellness

Preferred Qualifications

• 4+ years of progressive human resources experience in a generalist or HR management capacity
• Bachelor’s degree in Human Resources, Business Administration, Organizational Leadership, or related field
• SHRM-CP, SHRM-SCP, PHR, SPHR, or similar HR certification
• Experience monitoring HR compliance requirements and implementing changes to policies, procedures, forms, notices, or training
• Experience independently leading, conducting, or supporting workplace investigations
• Experience with benefits administration and benefits reconciliation
• Experience developing or revising HR policies, procedures, and manager/employee training
• Experience in a nonprofit, human services, social services, disability services, mental health services, healthcare, or other mission-driven organization

Working Conditions and Physical Demands

• Environment: Primarily office-based or hybrid professional administrative environment with frequent computer and technology use; occasional travel for meetings, training, recruiting, or community events may be required.
• Schedule: Full-time, generally Monday through Friday during regular business hours; occasional flexibility may be required for orientation, employee relations matters, audits, trainings, events, or compliance deadlines.
• Physical demands: Prolonged sitting and computer use; frequent use of keyboard, mouse, phone, printer, and other office technology; ability to read printed and electronic materials; occasional standing, walking, bending, reaching, and lifting or carrying office materials up to 20 pounds.
• Socioemotional demands: Ability to remain calm, impartial, professional, and empathetic during difficult conversations, employee complaints, investigations, performance discussions, leave matters, and confidential employee situations.

Location: Edina, MN (onsite). Experience: 3+ years progressive professional HR experience.