Human Resources Manager - Senior

Senior human resources leadership across James River Carriers, overseeing HR functions for roughly 140 employees in Richmond, VA (onsite).

Responsibilities

• Act as the primary HR contact for staff and management.
• Offer guidance on employee relations, coaching, performance management, disciplinary actions, and conflict resolution.
• Cultivate a positive, respectful, and engaged work environment.
• Lead recruitment for office-based roles.
• Schedule and manage interviews, onboarding, orientation, and integration for office personnel.
• Oversee onboarding for driver personnel to ensure smooth integration.
• Develop strategies to enhance recruiting and improve employee retention.
• Manage the performance review process.
• Support supervisors with employee development, goal setting, coaching, and documentation.
• Drive continuous improvement and accountability across the organization.
• Administer comprehensive benefits programs including health insurance, retirement plans, life and disability coverage, flexible spending accounts, and paid time off.
• Coordinate annual open enrollment and benefits communications.
• Maintain accurate HR records and personnel files.
• Ensure compliance with applicable federal, state, and local employment laws.
• Keep the employee handbook, policies, and procedures up to date.
• Manage unemployment claims, leave administration, and related documentation.
• Collaborate with payroll to ensure wage and hour compliance.
• Oversee and administer the weekly payroll process.
• Reconcile and administer health and welfare benefits, garnishments, and other deductions.
• Track and report HR metrics such as turnover, attendance, hiring, retention, and benefits participation.
• Develop and manage the HR budget.
• Propose enhancements to HR programs, policies, and processes.
• Collaborate with the CEO to align HR initiatives with organizational goals and business initiatives.

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field, or equivalent professional experience.
• Five or more years of progressive HR experience.
• Strong knowledge of employment law and HR best practices.
• Experience handling employee relations and performance management.
• Excellent communication, interpersonal, and organizational skills.
• Ability to work independently while managing multiple priorities.
• High level of professionalism, discretion, and confidentiality.
• Proficiency with Microsoft Office and HRIS/payroll systems.
• Experience in Human Resources: 2 years (Required).

Technologies

• Microsoft Office
• HRIS/payroll systems
• Paylocity

Benefits

• 401(k) with company match
• Medical, dental, and vision insurance
• Life insurance
• Disability insurance
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)

Job Type

• Full-time

Salary

• USD 60,000 to 80,000 per year

Location

• Richmond, VA onsite

Education

• Bachelor's degree

Licenses and Certifications

• SHRM Certified Professional (Preferred)