Human Resources Specialist

The Human Resources Specialist supports HomeWell Care Services by maintaining a qualified pool of caregivers through recruiting, hiring, and orientation. The role also delivers day-to-day HR functions for caregivers, assists the Director of HR, and helps maintain accurate records and compliance-related documentation.

Key Responsibilities

• Continuously recruit caregivers to maintain an eligible and available pool.
• Create and post online job advertisements.
• Source candidates through resume databases and social media platforms.
• Attend and/or host job fairs.
• Partner with local nursing assistant programs.
• Promote the agency employee referral program to current caregivers.
• Conduct in-person and virtual interviews.
• Extend job offers, collect new hire paperwork, and obtain copies of applicable identification, licensure, certifications, and completed trainings; ensure documentation is completed correctly, signed, and not expired.
• Schedule candidates for orientation and provide remaining onboarding documentation to be completed no later than day one.
• Lead orientation day one to share the agency’s history and mission, set expectations, review procedures, support brand consistency, and foster a positive employer-employee relationship.
• Create and maintain personnel files and ensure caregiver information is accurately loaded into the agency CRM system.
• Assign training courses, provide caregiver login information, and monitor completion by required dates.
• Ensure required background checks, CAPS, and motor vehicle records are processed prior to placement with any client.
• Track upcoming document expirations and required continuing education or performance evaluations; ensure timely completion and collection.
• Conduct caregiver performance evaluations at 30 days and annually, including required training at 6 months.
• Draft disciplinary actions with input from the Operations Manager, and coordinate scheduling and issuance.
• Complete termination letters with review from the Operations Manager and schedule and perform terminations.
• Complete exit interviews with caregivers.
• Audit and maintain caregiver personnel files in accordance with regulatory requirements and agency policy.
• Act as a liaison for caregivers to promote engagement.
• Communicate regularly with eligible caregivers to confirm availability, desired hours, contact information, and satisfaction, with additional focus during the first 90 days.
• Conduct check-in interviews with caregivers at 30 to 45 days and annually.
• Verify caregiver hours and rates through the CRM system.
• Ensure the paycheck software system is current and up to date for personnel records, including W-4, I-9, and direct deposit.
• Answer staff questions related to paychecks.
• Complete employment verifications.
• File unemployment claims.
• Support management of employee benefits.
• Oversee the employee rewards program Zingage.

Requirements

• Minimum of 1 year full-cycle recruiting and onboarding experience (required).
• Minimum of 1 year experience in employee relations (required).
• Home care or related experience in the field (preferred).
• Willingness to travel between local branches as needed to support the team.
• Experience with Excel and Microsoft programs.
• Strong organizational skills.
• Ability to multitask.

Technologies

• Excel
• Microsoft programs
• CRM system
• Paycheck software
• Zingage

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Work Location, Classification, and Schedule

• Location: Englewood, CO (onsite)
• Work location listed as: Loveland
• Classification: Hourly
• Position type: Full-time
• Expected hours of work: Full-time
• Work location: In person
• Organizational relationship: Reports directly to Operations and HR Director

Compensation and Physical Demands

• Pay: USD 20 to 22 per hour
• Physical and environmental demands: Primarily sedentary position

Additional Information

This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change or be assigned at any time with or without notice.