Human Resources Specialist

PCI Pharma Services is seeking a Human Resources Specialist to help support HR initiatives in a manufacturing setting. This onsite role in Bedford, NH focuses on delivering HR programs that align with production needs while maintaining a safe, productive, and compliant workforce.

The HR Specialist will partner across recruiting, onboarding, employee relations, policy guidance, benefits support, and HR compliance. Working with hiring managers and supervisors, the role helps ensure consistent application of HR practices and accurate reporting to support workforce planning.

What you’ll do

• Collaborate with hiring managers on recruiting and selection for hourly and salaried roles, including job posting, screening, interview scheduling, and onboarding.
• Coordinate new-hire onboarding, including required paperwork, I-9 verification, benefits enrollment, system access setup, and orientation logistics.
• Act as a first point of contact for employee concerns, conduct initial investigations into complaints or policy violations, and escalate matters as appropriate.
• Provide guidance to employees and supervisors on HR policies and practices, supporting consistent and legally compliant application.
• Support employees with questions related to health, retirement, leave, and wellness programs, coordinate open enrollment, and assist with benefits troubleshooting.
• Maintain current knowledge of labor laws, OSHA requirements, and internal policies; support HR audits and compliance activities.
• Create HR metrics and reports for workforce planning, headcount tracking, turnover analysis, and diversity reporting.
• Assist with coordinating employee training sessions and tracking training completion.

Qualifications

• Bachelor’s degree in human resources, Business Administration, Industrial Psychology, or a related field (preferred).
• Minimum 2 years of HR generalist or specialist experience across multiple functional areas.
• Working knowledge of labor regulations including FLSA, FMLA, ADA, and EEOC, plus HR best practices.
• Proficiency with HRIS systems (including Workday) and MS Office applications.
• Strong interpersonal and communication skills with the ability to build trust across all levels.
• High attention to detail and the ability to manage multiple priorities in a fast-paced environment.

Tools and systems

• Workday
• MS Office
• HRIS

Work environment

• Primarily office-based, with regular interaction on the plant floor.
• Exposure to a unionized or hourly workforce and shift-based operations.
• May require occasional support outside regular business hours for critical operational needs.