Human Resources Specialist - Bilingual

Human Resources Specialist - Bilingual role supporting team member relations and related HR programs across the Americas.

Responsibilities

• Resolve team member relations issues through daily interaction with team members and department leaders; provide feedback to team member relations management
• Support consistent, fair application of TBA policy and past practice
• Conduct exit interviews and review results with the HR team
• Collaborate with HR colleagues to draft policies and procedures
• Ensure standardized, policy-compliant hiring for hourly team members
• Review terminations
• Assist with negotiating service contracts
• Support administration of a team member opinion survey
• Analyze team member morale using information gathered through multiple methods
• Execute team member relations activities (communications, round table meetings, and related efforts)
• Investigate Ethics Point matters
• Deliver team member relations-related training classes
• Maintain working knowledge of TBA organization, automotive plants and processes/principles, company products, trade terminology, and manufacturing processes
• May assist with TBA social activities and community relations activities
• Support HR team as needed in the absence of HR members
• Administer benefit programs
• Assist with company leave of absence policy administration coordinated with a centralized outsourced Third Party Administrator (TPA)
• Manage programs/events promoting preventive awareness and health lifestyle choices that support favorable impact on company benefit programs
• Lead administration of company benefits programs including medical and other insurances and 401k
• Lead or provide support as new programs arise

Requirements

• Bachelor's degree in Human Resources, Business Administration, or a related field required, or an equivalent combination of education and relevant experience
• PHR or SPHR designation preferred
• Greater than 6 years of relevant HR generalist experience with advanced experience in a HR/team member relations role
• Corporate and manufacturing setting experience required
• Ability to communicate and work effectively with all levels of the organization
• Ability to work with multiple departments and prioritize activities
• Ability to take initiative on assigned tasks with minimal supervision
• Ability to exercise exceptional independent judgment and discretion
• Ability to maintain confidentiality of all information encountered
• Excellent project skills; ability to coordinate multiple projects and programs
• Ability to create reports, business correspondence, and procedures
• Ability to compile clear, concise visual reports in charts, graphs, and tables
• Ability to maintain appropriate level of conventionality and conformance with corporate culture
• Ability to respond quickly and appropriately to unexpected and/or ongoing workplace situations
• Strong verbal and written communication skills in English
• Spanish and/or Portuguese preferred
• Solid working knowledge of word processing, spreadsheets, electronic mail, databases, desktop publishing, and presentation applications (preferably Microsoft Office)
• Experience working with large scale HRIS and other enterprise systems; Oracle experience preferred

Technologies

• English, Spanish, Portuguese
• Microsoft Office
• Oracle
• HRIS
• Ethics Point
• TPA (Third Party Administrator)

Benefits

• Competitive Compensation
• Eligibility for certain incentives and bonuses (e.g., Production Hourly KPI Achievement Quarterly Incentive or Salaried/Office Hourly KPI Annual KPI Achievement Bonus)
• Paid Time Off and Paid Holidays
• Affordable Medical, Dental and Vision Benefits
• 401k with Company Match
• Optional tax advantaged accounts such as HSA, FSA, and DCFSA
• Additional elective benefits available

Location and Work Details

• Jackson, TN (onsite)
• Shift: Evening
• Travel: Up to 25% domestic and/or international travel may be required based on area of responsibility

Work Environment and Physical Demands

• Office environment: Open office environment with moderate noise level
• Plant: N/A
• Ability to sit and work on a computer for extensive periods required
• While performing duties, required to talk, see, and hear
• Capable of walking, sitting, and standing for extended periods; occasionally required to lift up to 30 pounds
• Ability to travel by automobile and airplane required

General Summary

• Provide support to Toyota Boshoku America (TBA) Group Companies to support stable team member relations across the Americas Region, which may include support in Brazil, Mexico, and Argentina
• Support team member relations and related HR functions including policies, investigations, surveys, training, and benefits administration