Manager Human Resources

SkyChefs is hiring a Human Resources Manager to lead HR programs for a large, operational workforce and partner closely with employees and leaders.

Responsibilities

• Act as the primary HR partner to operations leadership and employees
• Support a positive, inclusive, high-performing work environment
• Interpret and administer collective bargaining agreements (CBAs)
• Partner with union representatives to address grievances and workplace concerns
• Conduct employee investigations and recommend appropriate corrective actions
• Promote fair, consistent, legally compliant employment practices
• Lead recruiting for exempt and key operational roles
• Collaborate with hiring managers and Talent Acquisition partners to meet staffing goals
• Build workforce planning and retention strategies
• Oversee onboarding and orientation programs to improve the employee experience
• Track turnover trends and workforce metrics
• Coach leaders on employee engagement, performance management, and leadership effectiveness
• Support performance review and succession planning processes
• Identify workforce-wide training and development opportunities
• Drive a culture of accountability, growth, and continuous improvement
• Ensure compliance with federal, state, and local employment regulations
• Maintain accurate employee records and HR documentation
• Support audits, reporting requirements, and HR analytics
• Ensure adherence to company policies, safety standards, and regulatory requirements
• Partner with Corporate HR on compensation and benefits initiatives
• Advise employees on benefits, leave programs, and HR policies
• Support employee recognition, engagement, and retention programs
• Align HR strategies with business objectives and operational needs
• Use workforce data and HR metrics to support decision-making
• Lead change management and organizational effectiveness initiatives
• Mentor and support HR team members when applicable

Requirements

• Bachelor's Degree in Human Resources, Business Administration, Industrial Relations, or related field
• 5+ years of progressive Human Resources experience
• 3+ years of HR leadership experience supporting large hourly workforces
• Experience leading employee relations investigations and disciplinary processes
• Strong knowledge of employment laws and HR best practices
• Experience with HRIS systems and Microsoft Office Suite
• Exceptional communication, leadership, and relationship-building skills

Preferred Qualifications

• Bilingual English/Spanish strongly preferred
• Experience supporting unionized workforces and labor relations
• Experience interpreting and administering Collective Bargaining Agreements (CBAs)
• Background in airline catering, food manufacturing, logistics, transportation, hospitality, warehousing, or other 24/7 operations
• PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred

Technology

• HRIS systems
• Microsoft Office Suite

Work Environment

• Fast-paced production and operational setting with regular interaction across the facility
• Ability to work throughout production, warehouse, and operational areas
• Ability to stand and walk for extended periods
• Occasional travel may be required
• Flexibility to support a 24/7 operation as needed

Location: Austin, TX (onsite)
Salary: USD 87,731 - 114,000 per year
Experience: 3+ years minimum