Manager, Human Resources

Lead Human Resources operations for Atlantic Region Consolidated Business Office (CBO) in Richmond, VA, serving as a strategic advisor to leadership and an advocate for employees in a fast-paced, matrixed environment.

Responsibilities

• Provide HR leadership and support to CBO leadership and staff across core HR functions, including employee relations, recruitment and retention, compensation, benefits administration, and workers’ compensation.
• Develop and implement recruitment and selection strategies to attract and retain talent while maintaining compliance with applicable regulatory and legal requirements.
• Partner with the HR Generalist to support onboarding and manage components of new employee orientation.
• Advise leadership on employee relations issues, including disciplinary actions, performance improvement plans, corrective action, and terminations.
• Collaborate with the CBO Director to coordinate leadership development and training opportunities for CBO managers focused on growth and performance improvement.
• Plan and coordinate Service Excellence training and employee engagement initiatives for the office.
• Communicate benefit information per corporate policies and procedures and act as a knowledgeable resource for employees.
• Manage workers’ compensation cases and related follow-up activities.
• Serve as a liaison between corporate HR and the CBO to ensure alignment with corporate policies, practices, and expectations.
• Respond to employee questions related to personnel policies, benefits, and other HR topics.
• Support payroll processing as needed.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree in Business, Human Resources Management, or a related field from an accredited college or university required.
• Five to eight years of progressively responsible human resources management experience required.
• PHR/SHRM-CP or SPHR/SHRM-SCP certification preferred.
• Proficiency in Microsoft Office applications required.
• Proficiency with HRIS and LMS systems required.
• Ability to prioritize, organize, and manage multiple responsibilities in a fast-paced environment.
• Strong communication, interpersonal, and relationship-building skills.
• Demonstrated commitment to service excellence and customer-focused support.
• Ability to build trust and influence effectively across all levels of the organization.
• Comfort working in a matrixed organization with diverse stakeholder groups and competing priorities.

Technology

• Microsoft Office
• HRIS
• LMS

Benefits

• Excellent medical, dental, vision, and prescription drug plans
• Education assistance
• 401(k) plan with company match

Location: Richmond, VA (onsite)

Salary: USD 75,786 - 113,676 per year (starting from $75,786.00 to $113,676.00 a year)