Manager, Talent Acquisition & Recruiting Operations

Mortgagepros Llc offers a collaborative, growth‑driven environment in Troy, Michigan, with onsite work. The Manager, Talent Acquisition & Recruiting Operations leads the recruiting team, shapes a data driven hiring strategy, and partners with senior leadership and HR to optimize recruitment processes. This role focuses on boosting recruiting effectiveness and driving continuous process improvements.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Responsibilities

• Manage and support the recruiting team to ensure high performance, accountability, and alignment with organizational goals
• Coach and develop team members to improve recruiting effectiveness and candidate experience
• Monitor team productivity, workload distribution, and hiring outcomes
• Lead recruitment efforts for higher level, critical, and hard‑to‑fill positions
• Oversee and manage the employee referral program to drive quality candidate pipelines
• Ensure consistency and effectiveness in sourcing, screening, and hiring practices
• Develop, implement, and maintain actionable metrics to track recruiting effectiveness
• Analyze data and provide insights on key hiring indicators (time-to-fill, quality of hire, pipeline health, etc.)
• Use reporting to inform decision‑making and improve recruiting strategies
• Build and maintain strong partnerships with business owners and senior leadership to understand hiring needs
• Collaborate closely with HR functional areas (e.g., HR Business Partners, Compensation, Learning & Development) to align talent strategies
• Act as a trusted advisor to leadership on talent acquisition trends and best practices
• Identify opportunities to streamline recruiting processes and improve efficiency
• Implement best practices and tools to enhance candidate experience and recruiter productivity
• Drive continuous improvement initiatives within talent acquisition operations
• Handle various recruiting and HR related tasks as assigned
• Support strategic workforce planning and organizational growth initiatives

Requirements

• Bachelor’s degree in Human Resources, Business, or related field (or equivalent experience)
• 5+ years of experience in recruiting or talent acquisition, including leadership responsibilities
• Proven experience managing full‑cycle recruitment, including senior‑level hiring

Workplace and Location

Location: Troy, MI 48098. This is an onsite, in person role.

Work Environment

Collaborative, fast paced environment with a strong focus on results and continuous improvement.