Senior Human Resources Generalist with Office and Facilities Management Responsibilities

DCM Services seeks a Senior Human Resources Generalist who will also oversee office and facilities management at our new Columbia, South Carolina site. This on-site role offers a salary range of USD 70,000 to 80,000 per year and begins by July 1, 2026 to support a September 1, 2026 facility opening.

Responsibilities

• Act as a trusted on-site advisor to managers and staff on HR policies, employee relations, and best practices.
• Support learning and development efforts, including new hire orientation and training coordination.
• Serve as the on-site point of contact for benefits questions, collaborating with the Benefits & Payroll Manager for administration and open enrollment.
• Maintain and audit HRIS data to ensure accuracy of employee records, organizational charts, and reporting.
• Oversee the performance management cycle, including goal setting, mid-year check-ins, and annual reviews; coach managers on delivering effective feedback.
• Investigate and resolve employee relations issues in compliance with applicable laws; escalate complex matters to HR leadership and document findings and actions.
• Partner with payroll to ensure accurate processing; review timekeeping records and resolve discrepancies.
• Coordinate with the Minnesota recruitment team to support local hiring and help build the Columbia team.
• Oversee daily office operations to maintain a clean, safe, organized, and fully functional work environment.
• Manage relationships with building management and external vendors; support service contract negotiations and monitor vendor performance.
• Coordinate space planning, seating assignments, and workspace reconfigurations with department heads.
• Maintain inventory and procure office supplies, equipment, and furniture; manage budgets and purchase orders.
• Serve as the primary contact for facilities-related requests, repairs, and maintenance issues; ensure timely resolution.
• Develop and enforce office policies related to workplace safety, visitor management, and building access.
• Ensure compliance with OSHA standards and local building codes; coordinate safety drills, inspections, and training.
• Manage logistics for in-office events, all-hands meetings, and employee programs, including catering, A/V setup, and room reservations.
• Oversee mail, shipping, and office reception functions as applicable.

Requirements

• Bachelor's degree in Human Resources or a related field, or equivalent experience.
• Minimum five years of progressive HR generalist experience with capabilities across multiple HR disciplines.
• Experience managing office operations, facilities, or vendor relationships.
• Thorough knowledge of federal, state, and local employment laws and regulations.
• Excellent interpersonal, written, and verbal communication skills.
• Strong organizational abilities with the capacity to manage multiple priorities and deadlines.
• High level of discretion, professionalism, and sound judgment when handling confidential information.

Technologies

• Paylocity

Benefits

This position offers a competitive total compensation package, including a salary aligned with market standards and a comprehensive benefits program designed to support you and your family.

Why join DCM Services in Columbia, SC?

• Be part of a new location as the Columbia facility opens on September 1, 2026 and help shape culture, operations, and the employee experience from the start.
• Engage in a broad HR role that includes employee relations, performance management, facilities oversight, and vendor partnerships while representing the on-site HR function.
• Contribute to meaningful work with a client base that supports families navigating life insurance and financial benefit claims, influencing sensitive conversations and outcomes.
• Develop your career as the site grows, with opportunities for advancement and recognition of initiative.
• Receive a competitive compensation package designed to support you and your family.

Working Conditions

100 percent on-site presence is required at the Columbia, South Carolina facility. Occasional lifting of up to 25 pounds may be required for office supplies or equipment. The role operates in a standard office environment, with potential occasional after-hours availability for urgent facilities or HR matters.