Training and Human Resources Manager

Join Marriott International, Inc in Kissimmee, Florida as a Training and Human Resources Manager. This onsite, full-time management role sits within the property's HR support staff and oversees recruitment, total compensation, and training and development. The position focuses on delivering HR services that meet employee needs while ensuring compliance with applicable laws and operating procedures. This role offers a competitive salary range of $67,481 to $87,000 per year, with relocation assistance available and bonus eligibility.

Benefits

• Relocation assistance available
• Bonus eligible

Responsibilities

• Assist in interviewing and hiring HR team members with the appropriate skills, as needed
• Establish and maintain contact with external recruitment sources
• Attend job fairs and document outreach efforts in accordance with HR standard operating procedures
• Network with local organizations (e.g., Hotel Association and peers) to source candidates for current or future openings
• Oversee and monitor the candidate identification and selection process
• Provide subject matter expertise to property managers regarding selection procedures
• Partner with vendor partners to ensure effective advertisement efforts in appropriate venues to attract a diverse candidate pool
• Perform quality control on candidate identification and selection
• Collaborate with unemployment services to respond to unemployment claims; review provider reports for accuracy and correct errors
• Prepare, audit, and distribute unemployment claim activity reports to property management
• Attend unemployment hearings and ensure the property is properly represented
• Ensure the department has the resources on hand to administer HR processes
• Support a departmental orientation program for new hires to receive the appropriate onboarding
• Ensure employees are cross-trained to support daily operations
• Utilize on-the-job training tools; supervise ongoing training initiatives and conduct training when appropriate
• Coordinate and facilitate the new hire orientation program to generate a positive first impression and emphasize guest service in company culture
• Ensure attendance by all new hires and participation of the leadership team in training programs
• Collaborate with the management team to establish departmental orientation processes and ensure employees receive appropriate new hire training
• Assist in maintaining effective employee communication channels on the property
• Review progressive discipline documentation for accuracy and consistency, ensuring supportive documentation and determining appropriate action
• Use an open door policy to acknowledge employee problems or concerns in a timely manner
• Ensure employee issues are referred to the Department Manager for resolution or escalated to HR leadership
• Partner with Loss Prevention to conduct employee accident investigations as necessary
• Communicate performance expectations in accordance with job descriptions for each position
• Ensure employee files contain required employment paperwork, performance management, and compensation documentation, maintained and secured as required
• Ensure compliance with procedures for accessing, reviewing, and auditing employee files and adherence to the Privacy Act
• Maintain medical records in a separate, secure, and confidential medical file
• Facilitate random, reasonable-belief and post-accident drug testing where applicable
• Communicate property rules and regulations via the employee handbook
• Ensure safety and security policies are communicated regularly through orientation, meetings, and notices
• Conduct periodic claims reviews with Regional Claims office to close claims promptly and maintain appropriate reserve levels
• Represent HR at the property Safety Committee and promote workplace safety awareness
• Manage Workers' Compensation claims to ensure appropriate care and cost management
• Oversee the selection, non-selection, and offers processes with proper procedures and timely status notifications

Requirements

• High school diploma or GED; 3 years experience in human resources, management operations, or related professional area
• Or 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 1 year experience in human resources, management operations, or related professional area