Director of Human Resources

Join Cleveland Community College and lead the people function for a mission-driven community college in Shelby, North Carolina (onsite). This role reports to the Chief of Staff and helps shape workforce programs that support employees across recruitment, compliance, development, and benefits. Along with meaningful leadership responsibilities, the position includes a strong benefits package and paid time off.

What You’ll Do

The Director of Human Resources leads all personnel functions for Cleveland Community College. This includes overseeing full-time employee recruitment, selection, hiring, onboarding, orientation, and evaluation, as well as administering annual processes that support employee benefits and performance management. You will also develop HR policies and procedures, coordinate organizational development, and support change management during organizational transitions.

• Lead all personnel functions for the College while reporting to the Chief of Staff
• Oversee recruitment and hiring for full-time roles, including job postings, applicant and interview coordination, and reference and criminal background checks
• Administer annual open enrollment for Section 125 cafeteria benefit plans
• Maintain compliance with State Board of Community Colleges policies and local, state, and federal regulations, including EEO, FLSA, ERISA, ADA, and FMLA
• Serve as the College’s Deputy Title IX Coordinator and handle employee conduct matters, including workplace investigations
• Collaborate with leadership and departments to support organizational development and employee training aligned with College goals
• Develop HR-related policies and procedures and ensure alignment with Title IX, FERPA, and EEO guidelines
• Supervise campus HRIS usage to improve data workflows and compliance reporting
• Maintain current job descriptions and support job analysis and design
• Develop and implement a comprehensive onboarding program for new employees
• Coordinate annual performance evaluations and administer performance management systems
• Process leave and claims documentation, including FMLA, disability, voluntary shared leave, and Workers’ Compensation
• Support HR operations including General Ledger coding and salary changes
• Complete required reporting on time using Colleague, Microsoft Excel, or other software (including IPEDS and Staff Information)
• Oversee comprehensive employee benefit and wellness programs, including annual open enrollment and onsite immunization and vaccine clinics
• Participate in professional development and serve on committees as required
• Perform other related duties as assigned

Required Qualifications

• Bachelor’s degree in Human Resources or closely related field from a regionally accredited institution
• Five to seven years of progressive, professional-level Human Resources experience
• Demonstrated knowledge of employment laws and regulations
• Experience with HR systems and compliance administration
• Ability to work effectively and collegially with others
• Strong computer skills and commitment to using technology
• Experience with current version of MS Office or similar programs
• Excellent oral and written communication skills
• Exceptional customer service for internal and external partners
• Familiarity with and appreciation for the mission of a comprehensive community college
• Effectiveness in organizational competencies including translating purpose values and vision into action, collaborating and facilitating, creating and innovating, anticipating and responding to change, providing vision and leadership, and adapting to change
• Ability to multi-task across multiple departments and activities
• ADA requirements: critical thinking and judgment to process information, analyze data, and make decisions; ease of mobility within the campus and work environment; effective communication using oral, visual, and auditory methods including computer use; ability to lift up to 10 pounds on a regular basis

Preferred Qualifications

• Prior HR leadership experience in higher education, preferably in a community college environment
• Master’s degree in human resources or closely related field from a regionally accredited institution
• Title IX Coordinator certification
• Hands-on experience with HR enterprise systems (for example, Colleague) and compliance administration, including Staff Information, Affordable Care Act, and IPEDS reporting

Tools You’ll Use

• Human Resources Information System (HRIS)
• Colleague
• Microsoft Excel
• ERP
• General Ledger
• IPEDS
• Staff Information

Benefits and Time Off

• Performance bonuses for eligible employees
• Annual longevity bonuses after 10 years of state service
• State retirement pension through the North Carolina Teachers’ and State Employees’ Retirement System (TSERS)
• 12 paid holidays each year, in addition to vacation and sick leave
• Paid parental leave
• Bereavement leave
• Annual personal observance leave day
• Community involvement leave
• Tuition assistance program
• One free class each semester at Cleveland Community College
• Paid professional development opportunities, including conferences, workshops, and training
• Comprehensive medical coverage through the North Carolina State Health Plan
• Access to vision, dental, flexible spending accounts, life insurance, disability insurance, and other voluntary benefits
• Free access to the College’s onsite Fitness Center for you and your spouse
• Free admission to Yetis Athletic events
• Free admission to College-sponsored events

Posting Details

• Posting Number: S201P
• Open Date: 11/09/2026
• Open Until Filled: Yes
• Special Instructions to Applicants: For full consideration, please apply by December 4, 2026